Subsonic Forum

Hello. I am having an issue when I try to stream a movie to my Android phone. I get this error:

"Video not found or access denied"

I am not sure what the problem is because movies stream fine to my laptop.

I actually do get this error when I am on my laptop if I am outside of my LAN network. It seems to happen if I am trying to stream outside of my LAN. Here is the error messages that I get when I try to load a .avi file:

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[2011-07-19 11:40:56,265] INFO PlaylistInputStream - MrTissues listening to "Season 1/Curb Your Enthusiasm - 1x00 - Larry David Special.avi"
[2011-07-19 11:40:56,271] DEBUG TranscodeInputStream - Starting transcoder: [/Library/Application Support/Subsonic/transcode/ffmpeg] [-v] [0] [-ss] [0] [-async] [1] [-i] [/Volumes/My Book/TV Shows/Curb Your Enthusiasm/Season 1/Curb Your Enthusiasm - 1x00 - Larry David Special.avi] [-f] [flv] [-b] [1000k] [-s] [480x360] [-acodec] [copy] [-]
[2011-07-19 11:40:56,315] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg) FFmpeg version SVN-r25203-einsteinx2, Copyright (c) 2000-2010 the FFmpeg developers
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   built on Sep 26 2010 02:08:29 with gcc 4.2.1 (Apple Inc. build 5664)
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   configuration: --prefix=/Volumes/Ramdisk/ --as=yasm --extra-version=einsteinx2 --disable-shared --enable-static --disable-ffplay --disable-ffserver --enable-gpl --enable-pthreads --enable-postproc --enable-gray --enable-libfaac --enable-libmp3lame --enable-libtheora --enable-libvorbis --enable-libx264 --enable-libxvid --enable-libspeex --enable-bzlib --enable-zlib --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-nonfree --enable-version3
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   libavutil     50.28. 0 / 50.28. 0
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   libavcore      0. 9. 0 /  0. 9. 0
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   libavcodec    52.90. 0 / 52.90. 0
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   libavformat   52.78. 5 / 52.78. 5
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   libavdevice   52. 2. 2 / 52. 2. 2
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   libavfilter    1.45. 0 /  1.45. 0
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   libswscale     0.11. 0 /  0.11. 0
[2011-07-19 11:40:56,316] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   libpostproc   51. 2. 0 / 51. 2. 0
[2011-07-19 11:40:56,350] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)
[2011-07-19 11:40:56,350] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg) Seems stream 0 codec frame rate differs from container frame rate: 29.98 (65535/2186) -> 29.97 (2997/100)
[2011-07-19 11:40:56,350] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg) Input #0, avi, from '/Volumes/My Book/TV Shows/Curb Your Enthusiasm/Season 1/Curb Your Enthusiasm - 1x00 - Larry David Special.avi':
[2011-07-19 11:40:56,350] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   Metadata:
[2011-07-19 11:40:56,350] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)     ISFT            : VirtualDubMod 1.5.4.1 (build 2178/release)
[2011-07-19 11:40:56,350] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   Duration: 00:59:00.27, start: 0.000000, bitrate: 1651 kb/s
[2011-07-19 11:40:56,350] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)     Stream #0.0: Video: mpeg4, yuv420p, 576x432 [PAR 1:1 DAR 4:3], 29.97 tbr, 29.97 tbn, 29.98 tbc
[2011-07-19 11:40:56,350] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)     Stream #0.1: Audio: mp3, 48000 Hz, 2 channels, s16, 115 kb/s
[2011-07-19 11:40:56,354] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg) [buffer @ 0x1102cc0] w:576 h:432 pixfmt:yuv420p
[2011-07-19 11:40:56,354] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg) [scale @ 0x1102ef0] w:576 h:432 fmt:yuv420p -> w:480 h:360 fmt:yuv420p flags:0xc0000004
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg) [NULL @ 0x1810e00] flv does not support that sample rate, choose from (44100, 22050, 11025).
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg) Output #0, flv, to 'pipe:':
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   Metadata:
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)     encoder         : Lavf52.78.5
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)     Stream #0.0: Video: flv, yuv420p, 480x360 [PAR 1:1 DAR 4:3], q=2-31, 1000 kb/s, 1k tbn, 29.97 tbc
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)     Stream #0.1: Audio: libmp3lame, 48000 Hz, 2 channels, 115 kb/s
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg) Stream mapping:
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   Stream #0.0 -> #0.0
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg)   Stream #0.1 -> #0.1
[2011-07-19 11:40:56,357] DEBUG InputStreamReaderThread - (/Library/Application Support/Subsonic/transcode/ffmpeg) Could not write header for output file #0 (incorrect codec parameters ?)
[2011-07-19 11:47:05,040] INFO PlaylistInputStream - MrTissues listening to "Season 1/Curb Your Enthusiasm - 1x01 - The Pants Tent.avi"

And this is the ffmpeg transcoding line that I am using:

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fmpeg -v 0 -ss %o -async 23.976023976 -i %s -f flv -b %bk -r 23.976023976 -s %wx%h -ar 44100 -ac 2 -

Did you find the answer to solve this issue?

Quite a few ppl are having this issue. What I found to stop getting this is to create a new user. This is the only way I have been able to work around this issue. It is quite annoying if you are like me with numerous users.. but, it is a workaround.

Hope this helps

Has anyone found a durable solution to this? I get the same error.
I've tried several transcoding strings, created new users, all the solutions posted in this thread and others. I get no error, the log shows nothing of interest. (Below fwiw.)

I've got Subsonic standalone installed on FreeBSD 7.2/FreeNAS

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[2011-10-13 22:34:14,644] INFO PlaylistInputStream - tortfeaser listening to "Cloverfield/Cloverfield_atv.mp4"
[2011-10-13 22:34:14,660] DEBUG TranscodeInputStream - Starting transcoder: [/mnt/system/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/mnt/NASraid/Media/Movies/Cloverfield/Cloverfield_atv.mp4] [-async] [1] [-b] [1000k] [-s] [480x272] [-ar] [44100] [-ac] [2] [-v] [0] [-f] [flv] [-]
[2011-10-13 22:34:14,768] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg) FFmpeg version 0.5, Copyright (c) 2000-2009 Fabrice Bellard, et al.
[2011-10-13 22:34:14,768] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   configuration: --prefix=/usr/local --mandir=/usr/local/man --enable-shared --enable-gpl --enable-swscale --enable-postproc --enable-avfilter --enable-avfilter-lavf --enable-pthreads --enable-memalign-hack --cc=cc --extra-cflags=-I/usr/local/include/vorbis -I/usr/local/include --extra-ldflags=-L/usr/local/lib  --extra-libs=-pthread --disable-debug --disable-sse --disable-mmx --disable-libamr-nb --disable-libamr-wb --disable-libdirac --disable-libfaac --enable-libfaad --enable-libfaadbin --disable-libgsm --disable-vhook --enable-ipv6 --disable-libmp3lame --disable-libopenjpeg --enable-libschroedinger --disable-ffplay --disable-libspeex --enable-libtheora --enable-libvorbis --disable-x11grab --enable-libx264 --enable-libxvid
[2011-10-13 22:34:14,768] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   libavutil     49.15. 0 / 49.15. 0
[2011-10-13 22:34:14,768] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   libavcodec    52.20. 0 / 52.20. 0
[2011-10-13 22:34:14,768] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   libavformat   52.31. 0 / 52.31. 0
[2011-10-13 22:34:14,768] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   libavdevice   52. 1. 0 / 52. 1. 0
[2011-10-13 22:34:14,768] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   libavfilter    0. 4. 0 /  0. 4. 0
[2011-10-13 22:34:14,769] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   libswscale     0. 7. 1 /  0. 7. 1
[2011-10-13 22:34:14,769] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   libpostproc   51. 2. 0 / 51. 2. 0
[2011-10-13 22:34:14,769] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   built on Mar  7 2010 00:34:41, gcc: 4.2.1 20070719  [FreeBSD]
[2011-10-13 22:34:15,064] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)
[2011-10-13 22:34:15,064] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg) Seems stream 0 codec frame rate differs from container frame rate: 44100.00 (44100/1) -> 25.00 (25/1)
[2011-10-13 22:34:15,064] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg) Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/mnt/NASraid/Media/Movies/Cloverfield/Cloverfield_atv.mp4':
[2011-10-13 22:34:15,064] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   Duration: 01:21:12.03, start: 0.000000, bitrate: 833 kb/s
[2011-10-13 22:34:15,064] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)     Stream #0.0(eng): Video: h264, yuv420p, 480x272, 25 tbr, 22050 tbn, 44100 tbc
[2011-10-13 22:34:15,064] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)     Stream #0.1(eng): Audio: aac, 44100 Hz, stereo, s16
[2011-10-13 22:34:15,064] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)     Stream #0.2(eng): Subtitle: text / 0x74786574
[2011-10-13 22:34:15,066] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg) Stream mapping:
[2011-10-13 22:34:15,066] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   Stream #0.0 -> #0.0
[2011-10-13 22:34:15,066] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg)   Stream #0.1 -> #0.1
[2011-10-13 22:34:15,071] DEBUG InputStreamReaderThread - (/mnt/system/subsonic/transcode/ffmpeg) Press [q] to stop encoding