Subsonic Forum

So recently I turned on my computer with my media drive unmounted, and Subsonic then couldn't see anything, so the folder display on the left and the listing of music and whatnot were blank. Then, after I re-mounted my HDD and everything Subsonic reloaded my music et al. and while I can search for music to listen to it, or use iSub, the folder display at the left has yet to update (after about 3 days).

This is also a problem when I add a new artist... it would take a long time (I never counted, but at least over a week) for that artist's folder to show up on the left.

I just thought that maybe I should try restarting the Subsonic service (on Windows, for what it's worth). I'll do that now. But if that doesn't work... does anyone have any other ideas?

Tl;dr: The folder display at the left is blank and hasn't updated in a few days. What should I do?

I'm having the same issue. I uploaded music, and I can search for it but I cannot get it to index it on the left. I have gone into settings and told the system to Re-Index the search several times, however no changes will show up in the side bar.

1st thing readHOW TO ASK FOR HELP!

2nd flush the browser cache

3rd if that fails

i) stop SS service
ii) flush the jetty cache (C:/subsonic/jetty/xxxx/jsp/org/apache/jsp/"Delete whats here"
iii) restart SS service

Problem Description: Problem Persists after Stoping SS Deleting Jetty Cache && Restarting SS
Troubleshooting Steps: Clear Cache, Restart SS, Delete Jetty Cache, Use Different Computers
Playback Application and version: N/A but Winamp / Web Player
Subsonic Version: 4.4 (build 2172) – February 6, 2011
Server Version: jetty-6.1.x, java 1.6.0_18, Windows XP (18.3 MB / 37.1 MB)
Hardware Platform: Windows XP (Server)
Java Memory Limit: 1000
Last ten log file lines:

Code: Select all

[8/3/11 10:23:39 AM MDT]   INFO   DaoHelper   Checking database schema.
[8/3/11 10:23:45 AM MDT]   INFO   DaoHelper   Done checking database schema.
[8/3/11 10:23:52 AM MDT]   INFO   SearchService   Automatic index creation scheduled to run every 1 day(s), starting at Thu Aug 04 03:00:00 MDT 2011
[8/3/11 10:23:53 AM MDT]   INFO   PodcastService   Automatic Podcast update scheduled to run every 24 hour(s), starting at Wed Aug 03 10:28:53 MDT 2011
[8/3/11 10:24:01 AM MDT]   INFO   NetworkService   Successfully forwarding port 80.
[8/3/11 10:25:03 AM MDT]   INFO   VersionService   Resolved local Subsonic version to: 4.4
[8/3/11 10:25:03 AM MDT]   INFO   VersionService   Resolved latest Subsonic final version to: 4.4
[8/3/11 10:25:03 AM MDT]   INFO   VersionService   Resolved latest Subsonic beta version to: 4.5.beta2
[8/3/11 10:26:06 AM MDT]   INFO   PlaylistInputStream   admin listening to "Sing the Sorrow\13 This Time Imperfect.mp3"
[8/3/11 10:26:13 AM MDT]   INFO   PlaylistInputStream   admin listening to "Sing the Sorrow\01 Miseria Cantare (The Beginning.mp3"
[8/3/11 10:26:14 AM MDT]   INFO   PlaylistInputStream   admin listening to "Sing the Sorrow\02 The Leaving Song Pt. 2.mp3"


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Ok now we have got more info to work with
Can u update your search index and check log for errors.
Also which browser are you using? and have you flushed the browser cache?
IE in particular seems to have problems recognising the page has changed and keeps displaying old info and needs prodding! to accept new info.

Quick edit: are you using any mods such as the accordion mod?

Updated Search index, Log:

Code: Select all

[8/3/11 11:06:26 AM MDT]   INFO   PlaylistInputStream   admin listening to "Sing the Sorrow\09 Paper Airplanes (Makeshift Wings).mp3"
[8/3/11 11:10:14 AM MDT]   INFO   SearchService   Starting to create search index.
[8/3/11 11:10:16 AM MDT]   INFO   SearchService   Created search index with 1000 entries.
[8/3/11 11:10:18 AM MDT]   INFO   SearchService   Created search index with 2000 entries.
[8/3/11 11:10:20 AM MDT]   INFO   SearchService   Created search index with 3000 entries.
[8/3/11 11:10:22 AM MDT]   INFO   SearchService   Created search index with 4000 entries.
[8/3/11 11:10:24 AM MDT]   INFO   SearchService   Created search index with 5000 entries.
[8/3/11 11:10:25 AM MDT]   INFO   SearchService   Updating Lucene search index.
[8/3/11 11:10:26 AM MDT]   INFO   PlaylistInputStream   admin listening to "Sing the Sorrow\10 This Celluloid Dream.mp3"
[8/3/11 11:10:28 AM MDT]   INFO   SearchService   Created search index with 5242 entries

Browser is Chrome, I just loaded it up in Firefox though, and It is still loading the old information, and I'm 99% it has never been run in Firefox before.

Weird, it was a browser cache issue this time. In the past it didn't fix itself on "virgin" (never logged into Subsonic before) browsers. Sorry to waste everyone's time, with my issue, at lease.

Same issue with me. I'm not sure what was causing it. I cleared my history in browser and did everything to clear it. The thing that I think set it off was login in as a different user I have no idea why but once I did that I went back and refreshed my main account and it was updated. It was Recommended by BKKKPewsey to try changing Themes and see if that changed it. Hope this helps someone else.

I would also try a force reload (ctrl-f5) and if that does not work (and you are using Chrome...) right click on that frame and click "Reload Frame."

I have to do that if I add a new artist folder in my music share and want to see it immediately. I usually use the "Reload Frame" option so that the java music player is not reloaded (hence stopping the track that is currently playing).

HTH,

Glenn