Subsonic Forum

I just recently updated to 4.5 & now when i go to Sub from work it wont let me connect. I have no idea what could have changed since before the update all was good. Has anyone had this problem? All my settings for my router are exactly the same. My Sub Control Panel Settings are all the same also. Any ideas????

Yes take a look at this topic first http://forum.subsonic.org/forum/viewtopic.php?f=2&t=5506

Problem Description: (When i try to access Sub from work or any other location it will not allow me to access, says IE cant display webpage)
Troubleshooting Steps: (The only steps i have taken are check the Sub Control Panel to make sure nothing has changed & opened up my router & checked that the Port Forward was still the same & both were)
Playback Application and version: (I usually use Winamp to play back anything from Sub)
Subsonic Version: (4.5 (build 2385) – August 11, 2011)
Server Version: (jetty-6.1.x, java 1.6.0_26, Windows 7 (61.8 MB / 96.7 MB))
Hardware Platform: (Windows 7)
Java Memory Limit: (Memory used 41 MB Memory Limit 100 MB)
Problem Filename: (If you are having difficulty with a particular file, please include it's name)
Output from ffmpeg -i: (If you open a command prompt and type 'ffmpeg -i <filename>' what is the output? Ideally put this in a "code" block)
Last ten log file lines: (The last ten or so lines copied and pasted from the About screen in the Subsonic Web Interface. Ideally these will be in a CODE block as well.)

Code: Select all


[9/23/11 3:48:50 PM PDT]

INFO

DaoHelper

Checking database schema.



[9/23/11 3:48:51 PM PDT]

INFO

DaoHelper

Done checking database schema.



[9/23/11 3:49:01 PM PDT]

INFO

SearchService

Automatic index creation scheduled to run every 1 day(s), starting at Sat Sep 24 03:00:00 PDT 2011



[9/23/11 3:49:02 PM PDT]

INFO

PodcastService

Automatic Podcast update scheduled to run every 24 hour(s), starting at Fri Sep 23 15:54:02 PDT 2011



[9/23/11 3:49:13 PM PDT]

INFO

NetworkService

Deleted port mapping for port 8081



[9/23/11 3:54:02 PM PDT]

INFO

PodcastService

Starting scheduled Podcast refresh.



[9/23/11 3:54:02 PM PDT]

INFO

PodcastService

Completed scheduled Podcast refresh.



[9/23/11 3:56:19 PM PDT]

INFO

VersionService

Resolved local Subsonic version to: 4.5



[9/23/11 3:56:20 PM PDT]

INFO

VersionService

Resolved latest Subsonic final version to: 4.5



[9/23/11 3:56:20 PM PDT]

INFO

VersionService

Resolved latest Subsonic beta version to: 4.5.beta2



[9/24/11 3:00:00 AM PDT]

INFO

SearchService

Starting to create search index.



[9/24/11 3:00:01 AM PDT]

INFO

SearchService

Created search index with 1000 entries.



[9/24/11 3:00:01 AM PDT]

INFO

SearchService

Created search index with 2000 entries.



[9/24/11 3:00:02 AM PDT]

INFO

SearchService

Created search index with 3000 entries.



[9/24/11 3:00:02 AM PDT]

INFO

SearchService

Created search index with 4000 entries.



[9/24/11 3:00:02 AM PDT]

INFO

SearchService

Created search index with 5000 entries.



[9/24/11 3:00:03 AM PDT]

INFO

SearchService

Created search index with 6000 entries.



[9/24/11 3:00:03 AM PDT]

INFO

SearchService

Created search index with 7000 entries.



[9/24/11 3:00:03 AM PDT]

INFO

SearchService

Created search index with 8000 entries.



[9/24/11 3:00:04 AM PDT]

INFO

SearchService

Created search index with 9000 entries.



[9/24/11 3:00:04 AM PDT]

INFO

SearchService

Created search index with 10000 entries.



[9/24/11 3:00:04 AM PDT]

INFO

SearchService

Created search index with 11000 entries.



[9/24/11 3:00:06 AM PDT]

INFO

SearchService

Created search index with 12000 entries.



[9/24/11 3:00:08 AM PDT]

INFO

SearchService

Created search index with 13000 entries.



[9/24/11 3:00:09 AM PDT]

INFO

SearchService

Created search index with 14000 entries.



[9/24/11 3:00:11 AM PDT]

INFO

SearchService

Created search index with 15000 entries.



[9/24/11 3:00:13 AM PDT]

INFO

SearchService

Created search index with 16000 entries.



[9/24/11 3:00:13 AM PDT]

INFO

SearchService

Created search index with 17000 entries.



[9/24/11 3:00:14 AM PDT]

INFO

SearchService

Created search index with 18000 entries.



[9/24/11 3:00:16 AM PDT]

INFO

SearchService

Created search index with 19000 entries.



[9/24/11 3:00:18 AM PDT]

INFO

SearchService

Created search index with 20000 entries.



[9/24/11 3:00:19 AM PDT]

INFO

SearchService

Created search index with 21000 entries.



[9/24/11 3:00:21 AM PDT]

INFO

SearchService

Created search index with 22000 entries.



[9/24/11 3:00:22 AM PDT]

INFO

SearchService

Created search index with 23000 entries.



[9/24/11 3:00:23 AM PDT]

INFO

SearchService

Updating Lucene search index.



[9/24/11 3:00:25 AM PDT]

INFO

SearchService

Created search index with 23453 entries.


Router is an Ultraline Series3 Model 9100EM
Frontier FiOS Router

Can you access SS from another pc from within your own lan?
Check with canyouseeme.org that your port, which appears to 8081, is open
Also worth checking that SS is still allowed through your firewall (try turning off firewall and test)

checked with canyouseeme.org & it said it couldnt see port 8081. Not sure how to check my firewall.

Im using Norton Internet Security 2011, is there somewhere im supposed to allow sub past my firewall?