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No stats at all :(

PostPosted: Mon Oct 24, 2011 6:03 am
by Atticus
Hello! Wonderful product. Something that's been bugging the heck outta me forever now but i'm just now finally getting around to asking is -- why do none of my stats show up at all?

Currently I have no way to look up when user's have logged in, none of the charts show nada zilch it sucks. Everything works great but the stats.

I'm running Windows 7 64bit, Subsonic 4.5. Please let me know what information you'll need :) Thanks!

Re: No stats at all :(

PostPosted: Mon Oct 24, 2011 12:06 pm
by BKKKPewsey
Check your memory limit and used memory in the control panel - too low a java memory allocation can cause problems like this.
:mrgreen:

Re: No stats at all :(

PostPosted: Tue Oct 25, 2011 6:38 am
by Atticus
You know I logged in today and actually saw ONE statistic from one video that was played. Are all statistics reset daily and if so anyway to keep a running statistics going?

Re: No stats at all :(

PostPosted: Tue Oct 25, 2011 10:37 am
by BKKKPewsey
By stats do mean the charts shown under home screen / users or the status tab?
The home/user info is not deleted e.g. I still have an entry for a user who hasn't logged in for over 2 months.
The status page only shows info for the currently playing file.
:mrgreen: