Subsonic Forum

Hey,

The title pretty much says it all, but ive tried every transcoding settings ive found and still nothing works. The subsonic log says this:

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[1/5/12 3:00:59 AM EST]   WARN   FFmpegParser   Error when parsing metadata in /media/movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv
[1/5/12 3:01:00 AM EST]   INFO   SearchService   Updating Lucene search index.
[1/5/12 3:01:16 AM EST]   INFO   SearchService   Created search index with 68847 entries.
[1/5/12 4:44:03 PM EST]   WARN   FFmpegParser   Error when parsing metadata in /media/movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv
[1/5/12 4:45:40 PM EST]   WARN   FFmpegParser   Error when parsing metadata in /media/movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv
[1/5/12 4:46:04 PM EST]   WARN   StreamController   Unknown duration for /media/movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv. Unable to estimate transcoded size.
[1/5/12 4:46:04 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv"
[1/5/12 4:46:04 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv] [-async] [1] [-ar] [44100] [-ac] [2] [-b:v] [1000k] [-s] [480x360] [-v] [0] [-f] [flv] [-]
[1/5/12 4:46:04 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv. Using original.
[1/5/12 4:46:06 PM EST]   WARN   StreamController   Unknown duration for /media/movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv. Unable to estimate transcoded size.
[1/5/12 4:46:06 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv"
[1/5/12 4:46:06 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv] [-async] [1] [-ar] [44100] [-ac] [2] [-b:v] [1000k] [-s] [480x360] [-v] [0] [-f] [flv] [-]
[1/5/12 4:46:06 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/Homeland.S01E02.720p.HDTV.X264-DIMENSION.mkv. Using original.

I do get an error that says the video has moved or access denied. After searching these forums I see someone else with the problem and he said he went to 4.6 beta2 and that resolved his issue. Has anyone had sucess playing an mkv on 4.6?

Playing mkv ok here on 4.6 final
Using default transcode settings.
(Well as fine as my little atom cpu can make it - poor thing )

Did you check the file permissions? And what about other video files? Do they play?

Thanks for your reply.

File permissions are fine. I actually stream from this share to a wdtvlive hub using the same user/pass and it works fine. I mounted it in linux with permissions 777 just to be sure. i'd be SHOCKED if it were actually a permissions problem.

I cannot get other files to play either. Here is the output of an .AVI file:

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[1/5/12 5:53:04 PM EST]   WARN   FFmpegParser   Error when parsing metadata in /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi
[1/5/12 5:53:26 PM EST]   WARN   StreamController   Unknown duration for /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Unable to estimate transcoded size.
[1/5/12 5:53:26 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi"
[1/5/12 5:53:26 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi] [-async] [1] [-ar] [44100] [-ac] [2] [-b:v] [1000k] [-s] [480x360] [-v] [0] [-f] [flv] [-]
[1/5/12 5:53:26 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Using original.
[1/5/12 5:53:29 PM EST]   WARN   StreamController   Unknown duration for /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Unable to estimate transcoded size.
[1/5/12 5:53:29 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi"
[1/5/12 5:53:29 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi] [-async] [1] [-ar] [44100] [-ac] [2] [-b:v] [1000k] [-s] [480x360] [-v] [0] [-f] [flv] [-]
[1/5/12 5:53:29 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Using original.
[1/5/12 5:53:30 PM EST]   WARN   StreamController   Unknown duration for /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Unable to estimate transcoded size.
[1/5/12 5:53:30 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi"
[1/5/12 5:53:30 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi] [-async] [1] [-ar] [44100] [-ac] [2] [-b:v] [1000k] [-s] [480x360] [-v] [0] [-f] [flv] [-]
[1/5/12 5:53:30 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Using original.

Try replacing the transcoding settings in Settings>Transcoding for avi>flv with this line:

ffmpeg -ss %o -i %s -async 1 -b %bk -s %wx%h -ar 44100 -ac 2 -v 0 -f flv -vcodec libx264 -preset superfast -threads 0 -

I know it works for me, and I just want to rule out the easy things before going further.

Same thing.

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[1/5/12 6:45:05 PM EST]   WARN   StreamController   Unknown duration for /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Unable to estimate transcoded size.
[1/5/12 6:45:05 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi"
[1/5/12 6:45:05 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi] [-async] [1] [-b] [1000k] [-s] [480x360] [-ar] [44100] [-ac] [2] [-v] [0] [-f] [flv] [-vcodec] [libx264] [-preset] [superfast] [-threads] [0] [-]
[1/5/12 6:45:05 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Using original.
[1/5/12 6:45:07 PM EST]   WARN   StreamController   Unknown duration for /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Unable to estimate transcoded size.
[1/5/12 6:45:07 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi"
[1/5/12 6:45:07 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi] [-async] [1] [-b] [1000k] [-s] [480x360] [-ar] [44100] [-ac] [2] [-v] [0] [-f] [flv] [-vcodec] [libx264] [-preset] [superfast] [-threads] [0] [-]
[1/5/12 6:45:07 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Using original.
[1/5/12 6:45:13 PM EST]   WARN   StreamController   Unknown duration for /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Unable to estimate transcoded size.
[1/5/12 6:45:13 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi"
[1/5/12 6:45:13 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi] [-async] [1] [-b] [1000k] [-s] [480x360] [-ar] [44100] [-ac] [2] [-v] [0] [-f] [flv] [-vcodec] [libx264] [-preset] [superfast] [-threads] [0] [-]
[1/5/12 6:45:13 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Using original.
[1/5/12 6:45:18 PM EST]   WARN   StreamController   Unknown duration for /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Unable to estimate transcoded size.
[1/5/12 6:45:18 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi"
[1/5/12 6:45:18 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi] [-async] [1] [-b] [1000k] [-s] [480x360] [-ar] [44100] [-ac] [2] [-v] [0] [-f] [flv] [-vcodec] [libx264] [-preset] [superfast] [-threads] [0] [-]
[1/5/12 6:45:18 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Using original.
[1/5/12 6:48:40 PM EST]   WARN   StreamController   Unknown duration for /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Unable to estimate transcoded size.
[1/5/12 6:48:40 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi"
[1/5/12 6:48:40 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi] [-async] [1] [-b] [1000k] [-s] [480x360] [-ar] [44100] [-ac] [2] [-v] [0] [-f] [flv] [-vcodec] [libx264] [-preset] [superfast] [-threads] [0] [-]
[1/5/12 6:48:40 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Using original.
[1/5/12 6:48:44 PM EST]   WARN   StreamController   Unknown duration for /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Unable to estimate transcoded size.
[1/5/12 6:48:44 PM EST]   INFO   PlaylistInputStream   ootuoyetahi listening to "movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi"
[1/5/12 6:48:44 PM EST]   DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi] [-async] [1] [-b] [1000k] [-s] [480x360] [-ar] [44100] [-ac] [2] [-v] [0] [-f] [flv] [-vcodec] [libx264] [-preset] [superfast] [-threads] [0] [-]
[1/5/12 6:48:44 PM EST]   WARN   TranscodingService   Failed to transcode /media/movie/The Thing 2011 R5 LiNE XviD - MiSTERE.avi. Using original.

Ive addached a file with some screenshots so you can see what I am looking at. The only thing I can think is that the share is on a windows 7 machine mounted to a ubuntu server. The mount seems fine, has the correct permissions, but maybe it doesnt like it.

There is a similar post http://forum.subsonic.org/forum/viewtopic.php?f=2&t=8536&p=35424&hilit=video+not+found+or+access+denied#p35424 and they seem to be having the same problem. I have tried everything in that post except for going to 4.6 beta2.

Do you have any other suggestions?

I've seen it before. Sometimes ffmpeg doesn't like the original encoding of the video, especially DivX. I just delete them and watch them somewhere else. There aren't that many that have problems.

I presume that mp3 work but what about other audio files?

ytechie wrote:I've seen it before. Sometimes ffmpeg doesn't like the original encoding of the video, especially DivX. I just delete them and watch them somewhere else. There aren't that many that have problems.

I've tried one .mkv file ans one .avi file and have the same result. 0-2 are not odds I like lol.

BKKKPewsey wrote:I presume that mp3 work but what about other audio files?

.mp3s do work. I haven't tried any other audio format but I will test this today and report back my results.

Thanks to everyone for trying to help me figure this out.

has anyone had any luck? I am trying to install 4.6 on freenas 7.2, I can get the audio to work fine, but videos don't seem to work. Same issue as above.

Video playback can be tricky. I have some files that won't play with the standard 4.6 installation that will play if I put the latest ffmpeg.exe build into the transcode directory. All ffmpeg builds are not alike. I've found similar issues with getting flac and mp3 to ogg transcoding to work for use on mobile devices.

The easiest way to go is to just reformat video into mp4 and turn off transcoding altogether.

I have the same problem with subsonic 4.6. My MP4 Video works on Windows, but not on Suse Linux Server. The Video is buffering very slow and does not play.

Error Log:

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[05.05.12 01:25:25 CEST]    WARN   FFmpegParser   Error when parsing metadata in /var/music/Movies/Banlieu 13.mp4
05.05.12 01:57:33 CEST]    DEBUG   TranscodeInputStream   Starting transcoder: [/var/subsonic/transcode/ffmpeg] [-ss] [0] [-i] [/var/music/Movies/Banlieu 13.mp4] [-async] [1] [-b] [1000k] [-s] [480x360] [-ar] [44100] [-ac] [2] [-v] [0] [-f] [flv] [-vcodec] [libx264] [-preset] [superfast] [-threads] [0] [-]
[05.05.12 01:57:33 CEST]    WARN   TranscodingService   Failed to transcode /var/music/Movies/Banlieu 13.mp4. Using original.

My Test MP4 Video Settings:

Video
Size: 1280x544
Data Rate: 590 kBits
Full Rate: 702 kBits
23 Pict./second

Audio
Bitrate; 111 kBits Stereo

Videosize: 428 MB
Length: 1:24:34 hour