GJ51 wrote:go to http://canyouseeme.org to test that your port is really open. 99% of this type of problem is due to port forwarding not set up properly.
GJ51 wrote:The port HAS to be open and forwarding correctly for you to connect from outside your network. You MUST make it visible from canyouseeme or any other efforts will not fix the problem. Reread your router's manual, the instructions can often be a bit obtuse and unfortunately all router interfaces are unique to each mfgr. Occasionally we have seen instances where the router needs to be rebooted in order for the settings to take effect. Be certain, however that you will not make any progress until the port can be seen from canyouseeme.
If your on Windows (and even if your not) here is some detailed setup information that may help:
GJ51 wrote:The servername.subsonic.org names DO NOT use DNS. It is an http redirect service.
I guess you meant "NOW it's open" instead of "not it's open" which I read as it's not open. Sorry for the confusion.
I f the port is open and the name is available, go to Settings/Network and Save again and relay any response msg.
Your site is responding via SSL through port 80, but not on port 4444.
You have something wrong. Subsonic is designed to be called through the http name and then switch to SSL after the connection is made.
Disable SSL settings to first get everything working properly, then enable the SSL function. After it is enabled you still reach the site by HTTP://servername.subsonic.org - if you try using httpS://servername.subsonic.org it will fail. Once ss.org redirects the request to your site your server will then establish the SSL connection and switch to the SSL port defined.
BKKKPewsey wrote:If you go to settings/network - and just hit save this will update your SS.org address.
The status message will alert you if there is a problem.