Error when trying to create custom domain

[stephenconnolly]

Hello,

I'm just in the process of setting up subsonic on my home server ( Ubuntu 11.04 ). I have the port forwarding setup correctly, but when I try to setup the custom domain:

stephenconnolly.subsonic.org

I get the following error:

'Status: Failed to test web address. subsonic.org (UnknownHostException).'

Any help appreciated.

Regards,
Stephen

[paulodell]

Have you donated and restarted Subsonic?

Cheers

Paul

[stephenconnolly]

No, I thought it was available for use for a certain amount of time and then I had to donate ?

There's a message highlighted in red stating its available until 21st March and after that a donation is required.

I have no problem donating, I just want to try and get it working first.

Regards,
Stephen

[BKKKPewsey]

No, I thought it was available for use for a certain amount of time and then I had to donate ?

Yes you are correct - you have 30 days trial with all the options available.
I would suggest that you check that the port you have selected is actually open using http://canyouseeme.org
Also make sure that the port is not being used by another app on the server.

[stephenconnolly]

Sorry for the delay in getting back.

I've checked to see if the port if open using the website specified, but the connection just times out.

My router is a Cisco EPC2425, Modem Serial Number 224326128.

I've checked the router settings and as far as I can tell it seems to be setup correctly.

Not sure where to go from here ?

Anyone any thoughts ?

[BKKKPewsey]

Try looking on http://portforward.com for your modem to make sure you have set up your router correctly.
SS will not work until your port is open as seen by by http://canyouseeme.org