Subsonic Forum

I have been using Subsonic for years and have loved it. I started on Linux and eventually moved it to Windoze. It for the most part has been flawless, but now I need y'alls help. Let me start of by saying I have donated / registered

It was working perfectly, then Last weekend (3/7):
1. My network card died in my server. I took a month or so to replace it, but it is back up and running 100% (3/7).
My server also runs Magic jack and that is working 100% (I can call home now if I want).
2. Once I replaced the network card, Java wanted to update (goodie..) so I did that.
3. I knew Subsonic had a new update, so I did that.

Now, Subsonic works great, until it seems to get hung up. Then it just flat crashes. I get:

"
Network Error (tcp_error)

A communication error occurred: "Connection refused"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time
"

The only way to fix it is to stop the service, and restart it. Then it works great until the next hang.

I have bumped the max mem up to 512, this might of helped a bit... (bought more time?)
This AM i checked it (hoping it wouldn't crash like it did while I was at work today) and it said mem used 111mb. Maybe a memory leak? The program was idle....

I know it is not a router/modem thing, Magic jack and intranet prove. I know restarting subsonic fixes it. I have plenty of memory ded to it...

Thanks in advance!

Also, I can try and post my log once I get home. I viewed it the other day and it looked very empty for what I expected. Does it get re-written every time you restart the server? Backups?

Well, it looks like a memory leak to me...

from the log:

"[2012-03-10 16:25:10,622] WARN JaudiotaggerParser - Error when parsing tags in E:\MusiK\Hair Bands Rock\Areosmith\Aerosmith - Big Ones\01 - Aerosmith - Walk On Water.mp3
java.lang.OutOfMemoryError: Java heap space

"
and I'm currently using all of the memory I allocated for Subsonic.

One important piece I forgot to mention, this server is running Vista....

Help?

Subsonic-Service.exe Commit(kb) 599,040 Working Set (kb) 526,000'ish **constantly changing...

As soon as Subsonic was killed, the system returned to somewhat normal working operation.

Seriously, I'm the only idiot seeing this? Vista ROCKS?

lol, i think im the only person to view this thread.... 11 views since 5pm, awesome!

Yes you do appear to having a nice time having a conversation with yourself.

You mention a java update - what version are you currently running?



Note: Adding multiple posts to the same thread is deemed bad forum etiquette and will not get your questions answered any quicker.

Java 6 update 31 (should be the latest). Latest version of Subsonic.

I guess I should of edited the original post vs adding additional... No Ill intentions I promise

OK that Java version is ok (1.7 is an issue at the moment)
With that particular track check the ID3 tags particular the album art - what size is it?
I know SS does not like very large album art especially if it is embedded rather then a separate jpg.
If it larger then say 1000*1000 px try reducing it.
512mb should be more then adequate unless you have a very large media library (>300k tracks)

No art embedded in that particular track. Also it used to handle my system fine with less memory dedicated to it. Sounds like this isn't a very common problem so I'll just have to work it out. No biggie, I kinda thought it would be common. I think I'll start by installing an older version of Java and see what happens. I'll let y'all know when I figure it out.

Just an update in case anyone see something similar:

The server this was running on was a Vista machine with 1G of ram (that and magic jack was all it did):

I upped the ram to 2g, no change.
I upped Subsonics allowed memory to 1024 and it crashed at 990meg...
I formatted and installed Windoze 7, no change! Fully updated.
I had also noticed (and this actually seemed to start as soon as I donated and registered the program, for the record) that some of my album art would show broken links. I tried various fixes found in this forum and nothing worked. Even after the install of Win7 no change there either!

I found the cause, but not the reason:
My employer... yeah, I work for a Major tech company and only at work while using the business computer would 'some' of the album art be broken and the memory leak would propagate. I purchased iSub, no issues running iSub from my companies free WiFi hot spot. I can run Subsonic via my companies Guest log in on my personal computer fine, no memory leak. I enabled HTTPS, I can run subsonic now on my work computer with no broken album art! Rittle me that batman!

For the record, when the album art shows occasional (2/10ish) broken artwork 'my' Subsonic has a memory leak. This leak will continue until all available memory is consumed and then crash. This was experienced on a existing Win vista machine as well as a brand new fully updated Win 7. Maybe a future update will capture this...

All in all (at home) I love the program!