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Cannot access subsonic.log

PostPosted: Fri Apr 13, 2012 4:17 pm
by spookybathtub
I'm trying to view the full subsonic.log file to troubleshoot an issue I'm having. But when I look in the supposed location, I see a log file only 11 lines long, with entries from August 2011. In subsonic's web interface, under About, I can see the correct log, with entries from today. So those entries must be saved somewhere, but where?? The web interface says "The complete log is saved in /Library/Application Support/Subsonic/subsonic.log" and that's exactly where I'm looking. I'll attach the two logs in case that's helpful.

Old subsonic.log http://pastebin.com/QSSCLYip
current log from GUI http://pastebin.com/VSqJBHBX

Re: Cannot access subsonic.log

PostPosted: Fri Apr 13, 2012 5:01 pm
by GJ51
In Windows installations it is in C:\Subsonic. the name is subsonic.txt

Re: Cannot access subsonic.log

PostPosted: Sun Apr 15, 2012 10:29 pm
by spookybathtub
I forgot to mention I'm running mac — Lion 10.7.3 server.

Re: Cannot access subsonic.log

PostPosted: Sun Apr 15, 2012 11:09 pm
by GJ51
The default location is /var/subsonic

Re: Cannot access subsonic.log

PostPosted: Sun Apr 15, 2012 11:14 pm
by spookybathtub
I see that in the instructions for linux installation, but on mac isn't it supposed to be in Application Support?
http://www.subsonic.org/pages/installation.jsp
Either way, the /var/subsonic folder doesn't exist on my machine.

Re: Cannot access subsonic.log

PostPosted: Mon Apr 16, 2012 12:19 am
by GJ51
Sorry - I just did a google, me no Mac guy.

Re: Cannot access subsonic.log

PostPosted: Mon Apr 16, 2012 12:23 am
by GJ51
Try opening SS then click on About. It should tell you where the log is stored right under the log window just above the player bar.

On mine it says:

The complete log is saved in c:\subsonic\subsonic.log.

You also get kudos and high praise for best username :mrgreen:

Re: Cannot access subsonic.log

PostPosted: Mon Apr 16, 2012 1:12 am
by spookybathtub
I appreciate your time Gary, but I already knew about that. The About tab tells me to look in /Library/Application Support/Subsonic/subsonic.log, as I said in my original post. I think this is a bug; are there any developers listening??

Re: Cannot access subsonic.log

PostPosted: Mon Apr 16, 2012 12:00 pm
by BKKKPewsey
Try deleting/renaming the old log - it may be a permissions problem eg SS cannot write to the log file so we need to create a new one.

:mrgreen:

Re: Cannot access subsonic.log

PostPosted: Mon Apr 16, 2012 1:33 pm
by bushman4
spookybathtub wrote:are there any developers listening??


Unfortunately there is only one true "developer," Sindre. And I'm pretty sure he doesn't read every post on the board...

Where are the rest of your subsonic files stored (like the db folder, or the thumbs folder or something similar)?

Glenn

Re: Cannot access subsonic.log

PostPosted: Mon Apr 16, 2012 4:16 pm
by spookybathtub
Aha! That was it. For some reason the log file was owned by the wrong user. I can't believe I didn't think of that. Well thanks very much.

Logfile is a disappointment

PostPosted: Mon Apr 16, 2012 4:25 pm
by spookybathtub
Hey all you smart people,
The main reason I wanted to access the log in the first place is to get a record of all login attempts. But now I've realized that info is not in the log. It seems to contain only information about songs being played. Is there any way to log the logins? It's both for security and for statistics, as we will have around 150 registered users out of 6000 possible LDAP accounts.