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Subsonic stops responding now and then.

PostPosted: Tue May 22, 2012 8:12 am
by Akegata
I have subsonic 4.5 running on Ubuntu 10.04 Server, which works fine most of the time.
However, every once in a while the subsonic server stops responding, and I have to restart it to contact it again.

How should I troubleshoot this? Is this a know problem, will it be fixed if I upgrade to 4.6?

Re: Subsonic stops responding now and then.

PostPosted: Tue May 22, 2012 10:01 am
by BKKKPewsey
Anything in the logs to indicate a problem?


:mrgreen:

Re: Subsonic stops responding now and then.

PostPosted: Tue May 22, 2012 12:20 pm
by Akegata
None that I can find, but it looks like subsonic.log gets overwritten when the service is restarted, is this correct?
If so, I guess I'll have to wait until next time this happens and check the log before I restart it. :P

Re: Subsonic stops responding now and then.

PostPosted: Tue May 22, 2012 1:38 pm
by Akegata
It conviniently happened again, it was apparently a problem with the java heap size. I increased it just now, hoping that this will be solved.
Consider this solved.

It might be good to rotate the logs instead of just overwrite them though..

Re: Subsonic stops responding now and then.

PostPosted: Tue May 22, 2012 1:44 pm
by GJ51
I don't use Ubuntu, but I seem to recall that there are many reports here in the forums regarding Ubuntu 10.4 and problems it had running SS that may be OS related. There should also be information here in the forums regarding where the log file is stored on the drive, as opposed to just viewing the recent entries from within SS.

If you're thinking of upgrading SS, i'd suggest going right to the 4.7 beta 1 instead of 4.6. You can download it from here:

http://sourceforge.net/projects/subsoni ... /subsonic/

4.7 b1 is much faster and I think, it is also more stable than 4.6 It has one or two cosmetic bugs, but nothing that's a deal breaker. Send me a pm if you'd like to see it live and I'll give you guest access to my 4.7 B1 install.

EDIT: Got caught in cross-posting. The java heap issue has been fixed in 4.7 as many functions are no longer in the memory heap but are now handled by the database.