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Service crashes after installing Speedfan

Posted:
Wed Aug 01, 2012 2:13 am
by mystery666
Just a bug report, i'm running 4.6 on XP Pro. Installed Speedfan and whenever I'd try to play a song the subsonic service would stop.
didn't need Speedfan all that bad so I uninstalled it and the problem went away. Thought i'd report it in case other applications are causing the same problem.
Re: Service crashes after installing Speedfan

Posted:
Wed Aug 01, 2012 2:49 am
by GJ51
Interesting report. I have speedfan on my WHSv1 server Running SS 4.7 beta 2. It previously also ran 4.5 and 4.6 without issues. WHSv1 is Server 2003/Win XP code base, 32 bit.
Re: Service crashes after installing Speedfan

Posted:
Tue Aug 07, 2012 5:21 pm
by mystery666
After uninstalling speedfan the problem went away. Then last night I installed notepad++ and Microsoft's word viewer and excel viewer and today the subsonic service is restarting itself again. How can I determine the cause? Maybe upload the logs for review?
Re: Service crashes after installing Speedfan

Posted:
Tue Aug 07, 2012 6:38 pm
by GJ51
Maybe, but quite frankly you seem to be encountering issues and behaviors that I've never seen before. It doesn't make much sense that installing/removing unrelated applications would have sn impact on Subsonic. I run SS on WHSv1 and WHS 2011 and have never encounter the kind of problems you're describing.
You may have other deeper issues, but it can't hurt to review logs for clues.
Re: Service crashes after installing Speedfan

Posted:
Wed Aug 08, 2012 8:18 am
by mystery666
This is a brand new windows install, no more than 2 months old, i've had zero problems with anything until this started up.
subsonic-agent.log:
http://pastebin.com/2Nn4pHJ7subsonic-service.log:
http://pastebin.com/ertHz9T6subsonic.log:
http://pastebin.com/PkwXw9jE
Re: Service crashes after installing Speedfan

Posted:
Wed Aug 08, 2012 8:37 am
by hakko
That NullPointerException in subsonic-service.log looks like a job for Sindre. A NullPointer normally indicates a situation the programmer didn't expect to happen, and didn't take measures to handle gracefully.
Re: Service crashes after installing Speedfan

Posted:
Wed Aug 08, 2012 2:08 pm
by mystery666
Could this someone be related to Java? Today i noticed that there were popup errors referencing java.dll
Re: Service crashes after installing Speedfan

Posted:
Thu Aug 09, 2012 6:27 am
by mystery666
deleted jetty, reinstalled 4.6 over the problem one, all is well again.
Re: Service crashes after installing Speedfan

Posted:
Thu Aug 16, 2012 7:39 pm
by mystery666
today i installed beta 3 and the service is repeatedly crashing again. any ideas on this? could it be my java version?
agent log
http://pastebin.com/T5FBVXQ0service log
http://pastebin.com/W10YGjFRsubsonic log
http://pastebin.com/1aiETBk9
Re: Service crashes after installing Speedfan

Posted:
Thu Aug 16, 2012 9:56 pm
by GJ51
Is this a clean install of the Windows version?
My WHSv1 server is running SS rock solid, running java 1.7.0_04 which I think is Java 7.4?
I'm using Java 7.5 on other installations without any problems.
I'd suggest uninstalling ALL java references through control panel Add/Remove Programs then unistall Subsonic through Add/Remove, then delete C:/Subsonic.
Then do a clean install of the latest Java version, then do the Windows Subsonic 4.7 beta 3 install.
Unless you have other underlying problems with your OS, a clean install should run fine.