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Subsonic will not scan media folder.

PostPosted: Mon Sep 23, 2013 6:24 pm
by Xylex
Problem Description:
My Subsonic Consists of Two servers. One system Running Debian 6.06 x64, with eth1 directly wired to my FreeNAS server.
My media directly is mounted over NFS to /ext on the Subsonic server itself.
I had an issue that caused me to have to restart my NAS server. Once it came back online, I remounted the NFS Volume, and verified that I can browse the contents of it.
I noticed that the media list was empty, so I instructed Subsonic to re-scan.
Usually when you tell Subsonic to re-scan, there is a counter of number of files scanned, now I don't get see that happening, and my library is still empty.
Troubleshooting Steps:
I have restarted the server, Subsonic service, deleted the share in subsonic, and nothing seems to get it to scan my media.
I have verified that I can browser the share multiple times.
Playback Application and version:
Google Chrome: 29.0.1547.66
Subsonic Server Version: (copy/paste from the "About" screen in the Subsonic Web Interface)
4.8 (build 3434) – April 17, 2013
Hardware Platform:
Intel(R) Core(TM)2 Quad CPU Q8400
8GBs DDR2 667MHZ 4x 2GB
Last ten log file lines:
Code: Select all
[9/23/13 11:02:05 AM PDT]   INFO   MediaScannerService   Starting to scan media library.
[9/23/13 11:02:05 AM PDT]   INFO   MediaScannerService   Scanned media library with 4 entries.
[9/23/13 11:02:05 AM PDT]   INFO   MediaScannerService   Marking non-present files.
[9/23/13 11:02:05 AM PDT]   INFO   MediaScannerService   Marking non-present artists.
[9/23/13 11:02:05 AM PDT]   INFO   MediaScannerService   Marking non-present albums.
[9/23/13 11:02:05 AM PDT]   INFO   MediaScannerService   Completed media library scan.
[9/23/13 11:02:06 AM PDT]   INFO   PlaylistService   Starting playlist import.
[9/23/13 11:02:06 AM PDT]   INFO   PlaylistService   Completed playlist import.
[9/23/13 11:02:06 AM PDT]   INFO   PlaylistService   Starting playlist statistics update.
[9/23/13 11:02:06 AM PDT]   INFO   PlaylistService   Completed playlist statistics update.

Re: Subsonic will not scan media folder.

PostPosted: Mon Sep 23, 2013 6:36 pm
by Xylex
I could have sworn I posted this is the help forums.
For this mishap, I apologize. :(