Music library is empty

[jmiguel77]

Hi

I am trying to setup a subsonic server in a raspberry pi

I am running a 2015-05-05-raspbian-wheezy.img in a raspberry pi; this version of raspbian comes with jdk-8-oracle-arm-vfp-hflt (build 1.8.0-b132) pre installed
I downloaded subsonic-5.2.1.deb and installed in the pi

The service starts fine and i am able to see the web interface

Now, my music collection is located in a external ntfs drive wich i have mounted with this command
sudo mount -t ntfs /dev/sda1 /mnt -o umask=222

I created a subsonic user and configured that user in /etc/default/subsonic

When i scan the media folders is seems they are correctly read; when the scan is finished i can see the resulting information in the left panel

xxx artists
xxx albums
etc

But no music is present, the list of artists / albums / songs, just does not appear

What can be wrong ? how can i diagnose the problem ?

thanks

[jmiguel77]

An update

in the /var/subsonic/subsonic_sh.log file i am seeing a lot of these traces:

[GC (Allocation Failure) 12206K->8354K(13684K), 0.0223983 secs]
[GC (Allocation Failure) 12322K->8476K(13684K), 0.0220573 secs]
[GC (Allocation Failure) 12444K->8568K(13684K), 0.0217823 secs]
[GC (Allocation Failure) 12536K->8657K(13684K), 0.0207713 secs]
[GC (Allocation Failure) 12625K->8763K(13684K), 0.0205093 secs]
[GC (Allocation Failure) 12731K->8869K(13684K), 0.0210723 secs]
[GC (Allocation Failure) 12837K->8975K(13684K), 0.0215283 secs]
[GC (Allocation Failure) 12943K->9058K(13684K), 0.0208373 secs]
[GC (Allocation Failure) 13026K->9172K(13684K), 0.0242242 secs]
[GC (Allocation Failure) 13140K->9266K(13684K), 0.0203773 secs]
[GC (Allocation Failure) 13234K->9364K(13684K), 0.0207973 secs]
[GC (Allocation Failure) 13332K->9461K(13684K), 0.0208643 secs]
[GC (Allocation Failure) 13429K->9572K(13812K), 0.0215153 secs]
[Full GC (Allocation Failure) 9572K->8707K(13812K), 0.4990773 secs]
[GC (Allocation Failure) 14723K->8869K(21168K), 0.0160925 secs]
[GC (Allocation Failure) 14885K->9025K(21168K), 0.0401147 secs]
[GC (Allocation Failure) 15041K->9179K(21168K), 0.0307640 secs]
[GC (Allocation Failure) 15195K->9347K(21168K), 0.0424756 secs]
[GC (Allocation Failure) 15363K->9459K(21168K), 0.0367108 secs]
[GC (Allocation Failure) 15475K->9602K(21168K), 0.0249652 secs]

what does these mean ??

[jmiguel77]

I have tried changing the jre used by subsonic; now i am trying to run with open-jdk-7
The failure output is no longer present in the subsonic_sh.log but still no music is listed in the web interface

[JunBringer]

Make a new user for yourself, I had to do that to see my music.

[jmiguel77]

Already did that; i created a subsonic user, and modified the /etc/default/subsonic file like this

SUBSONIC_USER=subsonic

i have already checked that this subsonic user has read access to the music files in my external disc

any other suggestions ?

[mgon74]

I have the same problem: music library is empty, maybe an error of persmissions or owner of the folder where are my files??

I do install in raspberry with external usb disk ext4 .....

[pita]

Same here with pi2 and subsonic 6 beta (or 5.3), external drive connected to the p. The scan works but nothing is displayed

[alphawave7]

Admin needs permission in User-Settings..no longer default for admin since 5.0, iirc.

[xuo]

Hi,

I've got the same issue. I get it under Windows and Linux, both using Firefox.
This issue appeared a few weeks ago, while (I think) I didn't change anything in Subsonic's configuration.
I'm currently using Subsonic 5.3. I can hear my music either using my playlist or by clicking on the displayed pictures of my music albums.

Could you please explain what you mean with "Admin needs permission in User-Settings" ? I don't see what to change in the admin configuration.

Regards.

Xuo.

[Neil Hunt]

Hi,

I've got the same issue. I get it under Windows and Linux, both using Firefox.
This issue appeared a few weeks ago, while (I think) I didn't change anything in Subsonic's configuration.
I'm currently using Subsonic 5.3. I can hear my music either using my playlist or by clicking on the displayed pictures of my music albums.

Could you please explain what you mean with "Admin needs permission in User-Settings" ? I don't see what to change in the admin configuration.

Regards.

Xuo.

Settings > Users > "Allow access to these media folders"

[xuo]

Hi,

The fields were already selected. This was not the reason of my issue. But I've run the command :
systemctl status systemd
and I noticed that the file /var/run/subsonic/subsonic.pid was not successfully created. I created the directory and restart the subsonic daemon and the complete list of Music and Videos appeared again.
I don't see the relationship between the 2 things, but they are related by some way.

Thank you for your help.

Regards.

Xuo.