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Music library is empty

Posted:
Sun Jun 07, 2015 6:30 am
by jmiguel77
Hi
I am trying to setup a subsonic server in a raspberry pi
I am running a 2015-05-05-raspbian-wheezy.img in a raspberry pi; this version of raspbian comes with jdk-8-oracle-arm-vfp-hflt (build 1.8.0-b132) pre installed
I downloaded subsonic-5.2.1.deb and installed in the pi
The service starts fine and i am able to see the web interface
Now, my music collection is located in a external ntfs drive wich i have mounted with this command
sudo mount -t ntfs /dev/sda1 /mnt -o umask=222
I created a subsonic user and configured that user in /etc/default/subsonic
When i scan the media folders is seems they are correctly read; when the scan is finished i can see the resulting information in the left panel
xxx artists
xxx albums
etc
But no music is present, the list of artists / albums / songs, just does not appear
What can be wrong ? how can i diagnose the problem ?
thanks
Re: Music library is empty

Posted:
Sun Jun 07, 2015 6:38 am
by jmiguel77
An update
in the /var/subsonic/subsonic_sh.log file i am seeing a lot of these traces:
[GC (Allocation Failure) 12206K->8354K(13684K), 0.0223983 secs]
[GC (Allocation Failure) 12322K->8476K(13684K), 0.0220573 secs]
[GC (Allocation Failure) 12444K->8568K(13684K), 0.0217823 secs]
[GC (Allocation Failure) 12536K->8657K(13684K), 0.0207713 secs]
[GC (Allocation Failure) 12625K->8763K(13684K), 0.0205093 secs]
[GC (Allocation Failure) 12731K->8869K(13684K), 0.0210723 secs]
[GC (Allocation Failure) 12837K->8975K(13684K), 0.0215283 secs]
[GC (Allocation Failure) 12943K->9058K(13684K), 0.0208373 secs]
[GC (Allocation Failure) 13026K->9172K(13684K), 0.0242242 secs]
[GC (Allocation Failure) 13140K->9266K(13684K), 0.0203773 secs]
[GC (Allocation Failure) 13234K->9364K(13684K), 0.0207973 secs]
[GC (Allocation Failure) 13332K->9461K(13684K), 0.0208643 secs]
[GC (Allocation Failure) 13429K->9572K(13812K), 0.0215153 secs]
[Full GC (Allocation Failure) 9572K->8707K(13812K), 0.4990773 secs]
[GC (Allocation Failure) 14723K->8869K(21168K), 0.0160925 secs]
[GC (Allocation Failure) 14885K->9025K(21168K), 0.0401147 secs]
[GC (Allocation Failure) 15041K->9179K(21168K), 0.0307640 secs]
[GC (Allocation Failure) 15195K->9347K(21168K), 0.0424756 secs]
[GC (Allocation Failure) 15363K->9459K(21168K), 0.0367108 secs]
[GC (Allocation Failure) 15475K->9602K(21168K), 0.0249652 secs]
what does these mean ??
Re: Music library is empty

Posted:
Wed Jun 10, 2015 4:18 am
by jmiguel77
I have tried changing the jre used by subsonic; now i am trying to run with open-jdk-7
The failure output is no longer present in the subsonic_sh.log but still no music is listed in the web interface
Re: Music library is empty

Posted:
Thu Jun 18, 2015 1:09 am
by JunBringer
Make a new user for yourself, I had to do that to see my music.
Re: Music library is empty

Posted:
Fri Jun 19, 2015 2:15 pm
by jmiguel77
Already did that; i created a subsonic user, and modified the /etc/default/subsonic file like this
SUBSONIC_USER=subsonic
i have already checked that this subsonic user has read access to the music files in my external disc
any other suggestions ?
Re: Music library is empty

Posted:
Fri Oct 30, 2015 10:40 pm
by mgon74
I have the same problem: music library is empty, maybe an error of persmissions or owner of the folder where are my files??
I do install in raspberry with external usb disk ext4 .....
Re: Music library is empty

Posted:
Sun Mar 13, 2016 3:43 pm
by pita
Same here with pi2 and subsonic 6 beta (or 5.3), external drive connected to the p. The scan works but nothing is displayed
Re: Music library is empty

Posted:
Sun Mar 13, 2016 8:59 pm
by alphawave7
Admin needs permission in User-Settings..no longer default for admin since 5.0, iirc.
Re: Music library is empty

Posted:
Sun Apr 24, 2016 4:44 pm
by xuo
Hi,
I've got the same issue. I get it under Windows and Linux, both using Firefox.
This issue appeared a few weeks ago, while (I think) I didn't change anything in Subsonic's configuration.
I'm currently using Subsonic 5.3. I can hear my music either using my playlist or by clicking on the displayed pictures of my music albums.
Could you please explain what you mean with "Admin needs permission in User-Settings" ? I don't see what to change in the admin configuration.
Regards.
Xuo.
Re: Music library is empty

Posted:
Sun Apr 24, 2016 11:03 pm
by Neil Hunt
xuo wrote:Hi,
I've got the same issue. I get it under Windows and Linux, both using Firefox.
This issue appeared a few weeks ago, while (I think) I didn't change anything in Subsonic's configuration.
I'm currently using Subsonic 5.3. I can hear my music either using my playlist or by clicking on the displayed pictures of my music albums.
Could you please explain what you mean with "Admin needs permission in User-Settings" ? I don't see what to change in the admin configuration.
Regards.
Xuo.
Settings > Users > "Allow access to these media folders"
Re: Music library is empty

Posted:
Mon Apr 25, 2016 12:40 pm
by xuo
Hi,
The fields were already selected. This was not the reason of my issue. But I've run the command :
systemctl status systemd
and I noticed that the file /var/run/subsonic/subsonic.pid was not successfully created. I created the directory and restart the subsonic daemon and the complete list of Music and Videos appeared again.
I don't see the relationship between the 2 things, but they are related by some way.
Thank you for your help.
Regards.
Xuo.