Video Not Found or Access Denied Issue Possible Cause

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Video Not Found or Access Denied Issue Possible Cause

Postby knemonic » Sat Jan 29, 2011 5:43 pm

Hey everyone,

I have been searching for a solution for some time now with the Video Not Found issue and I think I have found the cause but no solution.

I have tried everything every other post has suggested, including changing all the transcode settings with now luck.

I believe everyone is having the issue where some videos play and some dont and I think I found why. The videos I can play I have encoded in Mpeg4 where as all the videos that seem to not play were encoded in h.264, regardless if they are m4v or mp4. The Mpeg4 encoded videos work as either mp4 or m4v.

If anyone has any suggestions on a solution, I am all ears. I have gigs upon gigs of h.264 stuff, which I am not about to start transcoding to use for subsonic. My feeling it is an ffmpeg issue, but I have not been able to find any straight forward instructions on how to upgrade that if needed.

Thank you for all your help!
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Postby stozher » Sun Jan 30, 2011 1:24 pm

MP4 is a container: video stream + audio stream + subtitle etc. H264 is a codec for encoding video streams.
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Postby knemonic » Sun Jan 30, 2011 7:55 pm

stozher wrote:MP4 is a container: video stream + audio stream + subtitle etc. H264 is a codec for encoding video streams.


I am well aware of the difference between a codec and a file container. When transcoding a video, you can choose between Mpeg4, which uses ffmpeg to process the request or h.264. This is where the problem lies. Subsonic will not play any files that have been transcoded using h.264.

What I am trying to find out is if this is a ffmpeg issue within subsonic that it cannot read or stream the video, or is it a jwplayer that is unable to play videos encoded in h.264.
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Postby stozher » Mon Jan 31, 2011 12:22 am

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