Subsonic Forum

Posted: **Mon Sep 26, 2011 8:59 am**

Hello guys and/or gals,

Just installed Subsonic ont my VPS server running Ubuntu-11.04. I have encountered the following error

Are you guys familiar with this? I done a google search and that did little help. Is this a transcoding issue or what? I know you guys can't give a definitive assessment not knowing much else about my setup so if there is anything else need to resolve this problem, just let me know and I will provide you with the information.

Posted: **Mon Sep 26, 2011 10:29 am**

here what the log says

[2011-09-26 22:23:43,653] INFO PlaylistInputStream - test listening to "movies/movie.avi"
[2011-09-26 22:23:43,657] DEBUG TranscodeInputStream - Starting transcoder: [/root/subsonic/transcode/ffmpeg] [-v] [0] [-ss] [0] [-async] [30] [-i] [/root/movies/movie.avi] [-f] [flv] [-b] [1000k] [-r] [30] [-s] [480x360] [-acodec] [copy] [-]
[2011-09-26 22:23:43,719] WARN TranscodingService - Failed to transcode /root/movies/Drive-2011.avi. Using original.
java.io.IOException: Cannot run program "/root/subsonic/transcode/ffmpeg": java.io.IOException: error=13, Permission denied

Does this seem like an issue with java?

*btw, I believe this should be moved too the help section...sorry about that*

Posted: **Mon Sep 26, 2011 11:27 am**

Looks like the user account that you are running subsonic under does not have permission to run ffmpeg.

Glenn

Posted: **Mon Sep 26, 2011 11:34 am**

the user account within subsonic or my host user account? I have root and ssh access.

Posted: **Fri Oct 07, 2011 2:41 am**

well it looks like your using root do you even have the transcoders installed?

Try "sudo apt-get install lame flac faad vorbis-tools ffmpeg"

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