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play:sub not connecting

PostPosted: Wed Nov 21, 2018 5:03 pm
by cinchel
I can setup play:sub to connect to my subsonic server when i'm connected to my local wifi that the subsonic server is also on. but if i disconnect and try to connect from the outside i am not able to. i am able to connect to my subsonic server from the outside using iSub or just through the web address. is there a setting i am missing on the app or the server or my router ?

port forwarding is all set and works as evidenced by the other app being able to connect


thanks for any help in advance
jason

Re: play:sub not connecting

PostPosted: Wed Nov 21, 2018 5:36 pm
by Michael Bech Hansen
Hi,

play:Sub developer here...

If it works from iSub and web interface, it should also work from play:Sub.

If you DM me the server URL, I'll try to connect and see if there is something tripping up the app.
(alternatively, send a feedback email from within the app with the server URL).

Thanks,
Michael

Re: play:sub not connecting

PostPosted: Thu Nov 22, 2018 7:10 pm
by cinchel
ah! didnt think to use the contact form. filled it out. thank you for your help

cinchel

Re: play:sub not connecting

PostPosted: Fri Nov 23, 2018 5:58 am
by cinchel
update: it was my own dumb fault. somehow my phone had turned off cellular data for the play:sub app.

thank you michael for reaching out.

Re: play:sub not connecting

PostPosted: Sat Nov 24, 2018 10:41 pm
by timlance
HA ha. As I just wrote in another thread, Michael is one of the most responsive developers there is.