New Router = Problems.

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New Router = Problems.

Postby thenameisryan » Sat Jan 07, 2012 12:30 am

Hello,

I just switched over to a Cisco DPC3825 router and am now having problems connecting my subsonic account to my iSub app for iPhone.

Under Settings>Network it says Router Found
But it also says boldty.subsonic.org is registered, but could not connect to it. (ConnectTimeoutException)

I don't really know what I'm doing, so I apologize if this seems dumb.
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Re: New Router = Problems.

Postby BKKKPewsey » Sat Jan 07, 2012 2:04 am

Have you forwarded the port that you are using in the router?
Check with http://canyouseeme.org to test.
:mrgreen:
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Due to the confusion from too many genres of music, we have decided to put both country music and rap music into the genre of Crap music.
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Re: New Router = Problems.

Postby thenameisryan » Sat Jan 07, 2012 2:43 am

Okay, for some reason when I log into subsonic it says my ip is 192.168.011 but when I go to do the test it say its 70.76.39.89. I have no idea whats going on.
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Re: New Router = Problems.

Postby BKKKPewsey » Sat Jan 07, 2012 2:49 am

When you log on to SS ON YOUR OWN LAN it will show your internal IP.
canyouseeme is reporting your external IP
:mrgreen:
Everyone is entitled to be stupid, Image but some abuse the privilege!

Due to the confusion from too many genres of music, we have decided to put both country music and rap music into the genre of Crap music.
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Re: New Router = Problems.

Postby thenameisryan » Sat Jan 07, 2012 2:54 am

I get this message.

Error: I could not see your service on 70.76.39.89 on port (1025)
Reason: Connection timed out

I thought I was forwarding the port correctly, but it doesn't seem to work on this router.
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Re: New Router = Problems.

Postby BKKKPewsey » Sat Jan 07, 2012 3:27 am

Have a look on portforward.com and see if they have instructions for your router.
:mrgreen:
Everyone is entitled to be stupid, Image but some abuse the privilege!

Due to the confusion from too many genres of music, we have decided to put both country music and rap music into the genre of Crap music.
User avatar
BKKKPewsey
 
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Joined: Mon May 23, 2011 12:16 pm
Location: United Kingdom

Re: New Router = Problems.

Postby thenameisryan » Sat Jan 07, 2012 4:40 am

I read through Portforward.com, did everything it says, but I can't get my port to open. I'm lost and have no idea how to get this incredible service back. I've also tried calling my service provider and they won't help me.

That's it for me.

Bye bye.
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Re: New Router = Problems.

Postby alphawave7 » Sat Jan 07, 2012 6:12 am

http://www.cisco.com/web/consumer/suppo ... 1196_B.pdf

Start on Page 70...use your SS port as both Start and End. Save, and reboot router, and test with canyouseeme.org. :)
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