Music wont play in Mobile mode only on Wi-Fi

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Music wont play in Mobile mode only on Wi-Fi

Postby gobluebuckeye » Mon Apr 15, 2019 4:14 pm

I really cant figure this one out. I've been using subsonic for a year plus and a week ago my subsonic app on my Android phone stopped being able to access my library via mobile networks. I can still play my music and access any library when my phone is connected to Wi-Fi. I have not changed any settings. I tried to re-download the app and tried some of the other subsonic apps, but nothing has worked. Please Help.
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Re: Music wont play in Mobile mode only on Wi-Fi

Postby alphawave7 » Mon Apr 15, 2019 4:35 pm

While it's entirely possible an update broke something, it's still a good idea to troubleshoot by process of elimination. Can you: canyouseeme.org and see your open port? Can you ping your server addy by IP:port? Is the subsonic server name resolving properly? etc.
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Re: Music wont play in Mobile mode only on Wi-Fi

Postby gobluebuckeye » Mon Apr 15, 2019 4:56 pm

alphawave7 wrote:While it's entirely possible an update broke something, it's still a good idea to troubleshoot by process of elimination. Can you: canyouseeme.org and see your open port? Can you ping your server addy by IP:port? Is the subsonic server name resolving properly? etc.


First of all thank you for responding to my message. I am not that technical but I was able to see my open port by using canyouseeme.org. I tried pinging my server using the command prompt but it kept timing out. 100% packet loss.
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Re: Music wont play in Mobile mode only on Wi-Fi

Postby 3Dscrewer » Sun Apr 21, 2019 7:45 am

you informations are very small. Linux, Windows, Mac? Are you using custom url or are you using subsonic url.
There are a lots of possible mistakes
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