The connection with the server was reset

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The connection with the server was reset

Postby superfishmusic » Thu Mar 31, 2011 1:26 am

Whenever I select "download" an album, it fails after about 33 MB with a an error of "The connection with the server was reset." It happens on every computer I tried including the server. Tried on XP, 7 & Server 2008. Tried with various albums. The only common thread is Internet Explorer. Adjusted memory setting on Subsonic server. Out of ideas.
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Postby GJ51 » Thu Mar 31, 2011 3:12 am

Wireless connection?
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Postby superfishmusic » Thu Mar 31, 2011 11:45 am

No wireless. Tried Firefox and had same problem. Works using FTP. So I don't think it's the router. Must be something to do with Subsonic setting?
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Postby GJ51 » Thu Mar 31, 2011 3:12 pm

This sounds like a router issue. have you tried a router reboot. What connection type, ISP?

http://forums.techguy.org/earlier-versi ... set-2.html
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Postby bushman4 » Thu Mar 31, 2011 3:42 pm

Try a different port too, or HTTPS. Some ISPs are injecting "Connection Close" or similar messages if they see enough continuous traffic on one port. With HTTPS they would not be able to do that.

HTH,
Last edited by bushman4 on Thu Mar 31, 2011 5:10 pm, edited 1 time in total.
Glenn Sullivan
Subsonic 6.1.6 (Unraid Docker)
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Library as of 2024-10-28:
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19,996 albums
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Postby GJ51 » Thu Mar 31, 2011 4:06 pm

Thanks Glenn, That's where I was heading. After all the posts we've put up about NOT using ports 80 or 443 with Subsonic, I sometimes overlook, what to us is already obvious.

Don't use 80 or 443, many ISP's block them, use them for gateway management.

I haven't seen it affect my systems, but I guess it makes sense that some ISP's may monitor traffic on http and block or limit certain types of data transfer, most likley to block file sharing and torrent activity. Trying the https route will certainly help in that case.

If you implement ssl, just remember that you need to open the ssl port, OTHER than 443, and that you still access SS at the http address. SS wil make the ssl connection internally once you make the connection.
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