Just registered subsonic, can't get server working

[Jmills87]

Hello, I have just donated and registered my subsonic license. I am trying to set up my server at .subsonic.org but no matter what name I put in there it says

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Status: jmills87.subsonic.org is registered, but could not connect to it. (ConnectTimeoutException)

And when I try to connect to the server on my iPhone the loading wheel spins forever and eventually says

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Unable to connect to Subsonic server

Any ideas? Thanks!

[BKKKPewsey]

Welcome
The first thing is to read this topic http://forum.subsonic.org/forum/viewtopic.php?f=2&t=5506

[Jmills87]

Problem Description: Can't get server working
Troubleshooting Steps: None
Playback Application and version: Z-Subsonic 2.8
Subsonic Version: 4.5 (build 2384)
Server Version: jetty-6.1.x, java 1.6.0_26, Mac OS X
Hardware Platform: Mac
Java Memory Limit: ???
Problem Filename: N/A
Output from ffmpeg -i: N/A
Last ten log file lines: N/A

[BKKKPewsey]

So your next reading task is http://www.subsonic.org/pages/installation.jsp
Can you access on local host?
Have you changed the default port?

[Jmills87]

Yes, I can access localhost just fine and I have not changed any of the default settings. Thank you

[BKKKPewsey]

Settings/network
Status: Does it say successfully registered web address?

[Jmills87]

Yes, it says:

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Status: jmills87.subsonic.org is registered, but could not connect to it. (ConnectTimeoutException)

It gives the same error no matter what name I put in

[BKKKPewsey]

That is because the port is blocked.
On that same page as before, have you ticked the automatically configure your router blah! blah! box?
If you have then UPnP is not working correctly on your router and you will need to forward the port (4040) manually.
Portforward.com will give you further info if required.

[Jmills87]

Ok I will try forwarding manually. Thank you

[Jmills87]

Thanks a lot, forwarding port 4040 manually worked! Does this mean that I will have to change the IP address in the port forwarding anytime my dymanic IP changes?

Thanks again!

[BKKKPewsey]

Your server should be on a static IP within your lan. With regard to your external IP just use your name.subsonic.org address.
That will take care of that for you automatically.