site timing out, no changes have been made

[akhliber]

I am no longer receiving the java error in my subsonic control panel, but when people try to access my site it's timing out. I haven't made any changes to router or firewall settings and everything was working fine before.

I've been told my subsonic site address is correctly redirecting to my IP, but my computer isn't responding. Any ideas?

I've checked and rechecked all my router settings, firewall settings, etc., and nothing is any different, so I can't figure out why it would no longer work.

Any ideas? Thanks guys!

[Kirk]

Are you able to connect to Subsonic from localhost, or your computer's LAN IP address? If you are, that would suggest a port forwarding issue at your router.

If you are not, that would suggest Subsonic isn't responding. If that's the case, you could try restarting the process.

If it happens repeatedly, you could try increasing the memory limit to Subsonic. The default was a little too low for me and I have had no issues since I raised it.

Cheers,
Kirk

[akhliber]

Thanks a lot! It was indeed a port forwarding issue. Somehow my router's forwarding settings were missing and had to be corrected. I'm back up and running now!

Let me ask you though, how does one increase the memory usage in subsonic?

[Kirk]

No problem!

Since it was a port forwarding issue, a memory limit increase isn't necessary. Although, I suppose it couldn't hurt if you think you've got some extra memory on the server. More memory is never a bad thing.

To increase your Subsonic memory limit in Debian\Ubuntu, you'll need to edit /etc/default/subsonic to include the new memory limit.

To increase your Subsonic memory limit on Windows:
- Right click the Subsonic systray icon by your clock.
- Click `Subsonic Control Panel`
- On the `Settings` tab, increase the Memory Limit. 100MB appears to be the default. 512MB should be great for anyone in a typical usage environment.

If you're running any other operating system, I'm not going to be of much use to you.

Cheers,
Kirk