Music start is very long at my work

[kenz]

Hello
Subsonic was a revolution for me, I would like first to thank very very much the creator and all the people that have work on it !

my problem is that at my work, when I listen to my music I need to wait long time between each music. Maybe it's comming from a security system ? (I'm really not a computer specialist) Do you think there is a solution ?

[Kirk]

On your computer at work, try going to http://www.speakeasy.net/speedtest

Run a speed test and post your results here. Also, how old is your computer at work? Typically, long wait times between songs are the result of lack of bandwidth or a slow computer. Starting a new song is the hard part, because it buffers as much of the song as it can as it starts to play.

Cheers,
Kirk

[kenz]

hi !
here is a speedtest made from my work by choosing San Francisco :


I did not knew wich city to choose, cause I'm living in france
download speed is very good here exept when using subsonic

[cbate027]

Hi, are you hosting subsonic on your own computer at home?

If so the slow download problem could be because you have a poor upload speed.

Run the speedtest again using your home internet connection and post the results here

[kenz]

results at home (where subsonic in installed) :

Last Result:
Download Speed: 2331 kbps (291.4 KB/sec transfer rate)
Upload Speed: 757 kbps (94.6 KB/sec transfer rate)

[Kirk]

That's odd. You should have more than enough bandwidth in both locations to maintain a stable stream.

In response to your original question, I do not know of any security system that would make Subsonic go slower. I've dealt with WebSense, CIPAFilter, and SonicWALL and none of them had that effect. They either block traffic or they don't.

This is interesting. I will have to give it some more thought...

Cheers,
Kirk

[Pathduck]

I have the same at my workplace - Internet is only available through a citrix solution and it does a virus scan of any file before I can listen to it - so in effect I have to wait until the whole file is downloaded before I can listen. This might be what you are experiencing as well.

Also the citrix client has shi**y sound quality that gives me a headache... I have to live with it as I'm afraid to confront the network security guys ...

[kenz]

I have to wait until the whole file is downloaded before I can listen.

yes it is the same problem for me

but when using other streaming websites it works without waiting : youtube, deezer etc... ?

[cbate027]

I guess it's possible that if a virus scanner is implemented in your works proxy server, sites such as YouTube could be whitelisted so they bypass the scanner.

[Kirk]

Would it be possible to try streaming through a VPN connection or SSH tunnel to your house? That would bypass any scanners by encrypting the traffic.

Cheers,
Kirk

[gigapros]

Most of the ISPs do not allow running your own hosting server at home (unless you get a business package with them). To prevent such usage, ISPs throttle streaming data selectively. So, a binary file may download fine thru port 80...but MP3 streaming thru a non-standard port may be throttled. Just my 2 cents.

[Kirk]

Most of the ISPs do not allow running your own hosting server at home (unless you get a business package with them). To prevent such usage, ISPs throttle streaming data selectively. So, a binary file may download fine thru port 80...but MP3 streaming thru a non-standard port may be throttled. Just my 2 cents.

If this type of behavior were happening, likely my SSH\VPN suggestion would bring it to light... Also, most ISPs who don't allow servers block port 80 outgoing.

Cheers,
Kirk

[ytechie]

Kenz: It is possible that your place of work uses traffic shaping and advanced access-lists. What port is your server listening to?