Help with registering

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Help with registering

Postby thegeek79 » Sun Sep 12, 2010 7:08 am

I donated tonight, and received my key via email. but when i try to go to my server via ANY web browser (ive tried my iphone and my computer after rebooting both numerous times) all i get when i try to go to thegeek79.subsonic.org is the message that my trial has expired and to click on the donate link in the upper right hand corner of my webui, but i cant access my webui because my trial has expired.


please help with this because i really dont want to ask for a refund.
thegeek79
 
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Postby Kirk » Sun Sep 12, 2010 3:41 pm

Your web UI has not been deactivated, but your Subsonic URL has been.

Your best bet is to go directly to the IP and port for Subsonic on your computer's external IP address, or go to the actual Subsonic server and go to http://127.0.0.1:subsonicport/

Usually, the Subsonic port is either 80, 8080, or 4040. You most likely know which port it is. Once you go to that URL, you will see your Subsonic web UI just like always, then you'll be able to activate it.

If you require further assistance, please let me know! :D

Cheers,
Kirk
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Kirk
 
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Postby thegeek79 » Sun Sep 12, 2010 4:27 pm

[quote="Kirk"]Your web UI has not been deactivated, but your Subsonic URL has been.

Your best bet is to go directly to the IP and port for Subsonic on your computer's external IP address, or go to the actual Subsonic server and go to http://127.0.0.1:subsonicport/

Usually, the Subsonic port is either 80, 8080, or 4040. You most likely know which port it is. Once you go to that URL, you will see your Subsonic web UI just like always, then you'll be able to activate it.

If you require further assistance, please let me know! :D

Cheers,
Kirk[/quote]

thank you for the reply! i actually got the webui up now and input my license key but when i try to access subsonic via isub it tells me wrong user name and password. i even tried setting up a new user but nothing seems to want to work argh


EDIT: I am able to log into the webui from my phone using the same user name and password, but isub keeps telling me my username or password is incorrect, i dunno if this is an isub issue or something i'm doing wrong with subsonic.

EDIT AGAIN lol got it working, i erased the app and reinstalled it and now its working fine. thanks for your help!
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Postby Kirk » Sun Sep 12, 2010 6:24 pm

No problem! Glad I could be of assistance.
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