Connection Problem

[1richardw]

OK. Sounds like a plan! Thanks so much and I will post the results. I may need to focus on this later as I have been messing around with this instead of doing the things I should be! I hope I can get this straight because I do think this is an incredible program. I have not heard of anything quite like it out there. Anyways...thanks again and stay tuned...

[1richardw]

Update:

I went through the steps you linked me to...set static IP, configured router's port forwarding and then put the ip:port in address bar and subsonic came up. I also entered the new static Ip in subsonic on my phone, in server, and checked connection and it says ok. This could be because I am home and on my network so I am about to go out and check over the phone when away from home network. The one thing that was odd is that when I use the whatismyip.com, it does not show this address. It shows something completely different and it's the same address that would not open anything yesterday...just a little odd.

[1richardw]

ok...that does not work if I disable the wireless on my phone so there must be something else up with my IP...

I think I am getting close! Hope you are still following this thread....

[sn0skier]

Update:

I went through the steps you linked me to...set static IP, configured router's port forwarding and then put the ip:port in address bar and subsonic came up. I also entered the new static Ip in subsonic on my phone, in server, and checked connection and it says ok. This could be because I am home and on my network so I am about to go out and check over the phone when away from home network. The one thing that was odd is that when I use the whatismyip.com, it does not show this address. It shows something completely different and it's the same address that would not open anything yesterday...just a little odd.

So this is critical to understand. There are 2 different IP addresses. First, you have your computer's IP address which is now static (good job). But the more important IP address is your network's IP address which you are seeing on whatismyip. Your computer's IP address is only helpful for finding your computer on your home network. No other computer in the world besides other computers on your home network and your router know what your computers IP address is.

What you are seeing on whatismyip is your internet (or more professionally your network's) IP address. This is the IP address that any computer on the internet can see. It is assigned to your router, NOT your computer, by your Internet service provider. When subsonic is looking for your server over the internet (not just on your home network) it needs to find it through this IP. Then, because you have set up a static IP and port forwarding, when the router is asked for the something on port 85 it knows to look for your computer on your home network.

So you are almost done. In fact all you should have to do is put the IP address you see at whatismyip into the server settings in your subsonic app (with :85 at the end since that is the port you are using) and it should work even with wifi turned off.

Give this a try and let me know what happens. After that you can work on DynDNS and you should be done!

[1richardw]

Ok. Entered the IP I get on whatsmyip (network!) with :85 in the server address on the ap and it say a network error occurred. Ironically, I checked the network settings on the program running on my laptop and it connected successfully to the richard.subsonic.org address.

[sn0skier]

What do you see on whatismyip? Is it 174.101.62.XXX (XXX's in place of numbers for you privacy) this is what comes up for me when I go to richard.subconic.org. Did you put in your subsonic username and password for the new IP address correctly?

[sn0skier]

I don't know why I thought your port was 85 that must have been from a different thread. Whatever port you used, use that in place of 85. My bad.

[1richardw]

Yes, that is the IP I see and entered with the port. Password and id correct.

[sn0skier]

Can you check and see what port you have forwarded on your router? Then do this: right click on subsonic in the system tray-->subsonic control panel-->settings tab-->port number XXXX

[1richardw]

I used 85. It says 80 in the settings

[sn0skier]

OK well change it to 85

[1richardw]

Tried. Get an error message:

failed to write to file C:/Program Files (x86)/subsonic/subsonic-service. exe.vmoptions....

access denied

[sn0skier]

1. right click on subsonic in the system tray-->subsonic control panel-->status tab-->stop
2. right click on subsonic in the system tray-->subsonic control panel-->settings tab-->port number 85
3. right click on subsonic in the system tray-->subsonic control panel-->status tab-->start

[1richardw]

Same thing

[sn0skier]

Restart your computer and try again? Or you can just change the port you are currently forwarding to, to match what subsonic already has. Make sure ss is started again BTW.