Subsonic worked fine until I donated

[nofuneral]

I haven't changed any settings on my android phone. I did, around the same time, update the Subsonic Music Streamer on my PC but there has been no Android app update.

Any help?

Whenever I try to connect (the settings have stayed the same both on my phone and in the localhost) to my library or playlists it says "Contacting server, please wait" and then "A network error has occurred. Retrying 1 or 4." It tries 4 times, no luck.

The same thing happens when I go to "Settings > Server Name > Test Connection"

I love this software but now it's useless to me, right after I donated : )

Thanks for any assistance!

[nofuneral]

It's less than ideal to me, but I was able to make it work by changing the Server name. All I did was the the number "2" at the end of the old name, set up a new server on my phone with that name and it worked. I'd like the old name instead, if anyone knows why it might not be working anymore.

[GJ51]

Most problems are due to improper setup on the router. Setting a fixed internal ip address for the server and proper port forwarding rules on the router are essential for long term stability.

First read: http://monroeworld.com/android/subsonic/ This is the Windows tutorial but most of the concepts apply to any setup. Specific setup instructions for other Operating Systems are available in the Tutorials section. http://forum.subsonic.org/forum/viewforum.php?f=6 and on the Subsonic website at http://www.subsonic.org/pages/installation.jsp

Never use port 80 - ISP's often use it or block it. 8080,8081, work fine. 808X always works. I've seen others use different port numbers that have caused install failure.

Start with a fresh Java install to the latest version. If you have Java already, uninstall, then do a clean install of the latest version. If you use a 64 bit browser be sure to get both 32 & 64 bit Java.
http://www.java.com/en/download/faq/java_win64bit.xml

In Subsonic Settings/Network - UNCHECK " Automatically configure your router to allow incoming connections to Subsonic (using UPnP or NAT-PMP port forwarding)." make sure to hit the SAVE button, you may have to scroll down to see it depending on your screen size. UPnP or Plug & Pray works sometimes, but not very often and you're better off learning what's going on anyway. You're dipping your toe into the network mgmt. thing anyway, might as well learn what's going on as home networks don't get simpler as time goes on. As your network gets more complex, you're going to have to learn this stuff! No time like the present.

Manually assign a fixed intenal IP and static route to your server at the upper end of the address range of the router, out of the way of DHCP, e.g. 192.168.1.254

Set up your router manually. uPNP might work, but most often it doesn't. Learing how to do it will be a skill you'll love having as your network grows.

Check the Subsonic Control Panel to make sure it's using the right port you're going to use. I typically use 8080, 8081, etc.

Set up port forwarding in your router to direct traffic on the selected port to your server. Consult your router documentation to do this, they are all a bit different.

Learn your external IP address assigned by your ISP. Go to http://www.canyouseeme.org/ enter your SS port number and click the Check box to be sure the Subsonic port is open.

Test your setup by entering your external IP:port# to see if it connects. e.g. http://98.117.185.5:8084/ If it works, you're good to go.

[nofuneral]

Everything you say sounds correct, and I would have gone through the trouble of setting that same configuration up already, but without changing any router settings, I was able to get the server working again simply changing my old yourservername.subsonic.org to yourservername2.subsonic.org.

With that change alone for some reason it's working fine again. I can't, however, change it back to my old yourservername.subsonic.org. If I do, it has the same error.

Thanks for the info though! If nothing else works, I'll start back at that method.