Android subsonic unable to connect to server

[eazolan]

My server is up and running and working great through a standard browser.

But when I try to connect to it though my phone, I get a "Connection failure. Didn't understand the reply. Please check the server address."

The address is fine, http://XXXXX.subsonic.org/wap

When I test that in my browser, I get a wml file, which looks fine.

I'm using a Samsung Fascinate phone if that's relevant, currently on Android 2.1.

[jaja]

Hi !

on my phone (under android 2.1 too) and my browser, I'm using just this URL :

Code: Select all

http://XXXXX.subsonic.org

that's all.

[jaja]

Hi !

I try to control subsonic with this URL too on my browser (not subsonic app).

I have go the same problem.

[Kairu-san]

I have the same problem, but I use http://[Username].subsonic.org for that field. It just attempts connecting 4 times then tells me to check my server address or try again later. Perhaps it's just my phone's connection? Seems kinda ridiculous since it's connecting to everything else just fine.

[01010011]

program was working excellently up until i donated then i got this

Status: xxxxxxxx.subsonic.org is registered, but could not connect to it. (ConnectTimeoutException)

and from my android i get network errors and everything is configured the same nothing has been changed

[GJ51]

Check to make sure the port is open.

In Subsonic Settings/Network - UNCHECK " Automatically configure your router to allow incoming connections to Subsonic (using UPnP or NAT-PMP port forwarding)." make sure to hit the SAVE button, you may have to scroll down to see it depending on your screen size. UPnP or Plug & Pray works sometimes, but not very often and you're better off learning what's going on anyway.

Go to http://www.canyouseeme.org/ enter your SS port number and click the Check box to be sure the Subsonic port is open.

Test your setup by entering your external IP:port# to see if it connects. e.g. http://98.117.185.5:8084/ If it works, you're good to go.

Most problems are due to improper setup on the router. Setting a fixed internal ip address for the server and proper port forwarding rules on the router are essential for long term stability.

Never use port 80 or 443 - ISP's often use or block them and these are also the default ports on WHS for the remote login page. 8080,8081, work fine. 808X always works. I've seen others use different port numbers that have caused install failures.

[donpearson]

My server is up and running and working great through a standard browser.

But when I try to connect to it though my phone, I get a "Connection failure. Didn't understand the reply. Please check the server address."

The address is fine, http://XXXXX.subsonic.org/wap

When I test that in my browser, I get a wml file, which looks fine.

I'm using a Samsung Fascinate phone if that's relevant, currently on Android 2.1.

If you are using an Android phone why are you using the wap?
Why not download the free subsonic app?

[donpearson]

program was working excellently up until i donated then i got this

Status: xxxxxxxx.subsonic.org is registered, but could not connect to it. (ConnectTimeoutException)

and from my android i get network errors and everything is configured the same nothing has been changed

I have the same problem and it have never worked for me, but thats due to me being behined a proxy.

[GJ51]

My server is up and running and working great through a standard browser.

But when I try to connect to it though my phone, I get a "Connection failure. Didn't understand the reply. Please check the server address."

The address is fine, http://XXXXX.subsonic.org/wap

When I test that in my browser, I get a wml file, which looks fine.

I'm using a Samsung Fascinate phone if that's relevant, currently on Android 2.1.

If you are using an Android phone why are you using the wap?
Why not download the free subsonic app?

Doesn't the app require 2.2?

[donpearson]

Doesn't the app require 2.2?

Now thats a good question, i don't see why it does but then again i don't have an android phone.

If it dose need 2.2 update the phone if you can

I think there is a couple of android app's so why not give them a go.

[GJ51]

The apk's are available here: http://sourceforge.net/projects/subsonic/files/android/

I think somewhere along the line the app shifted to require 2.2, but I don't know when that may have hapened. It's not well documented. 2.1 users might try loading and testing the oldest version first to see what they get. Doing so requires knowing how to install the app apk, which isn't as easy as installing from the market, but even I figured out how to do it when I did some testing for Sindre a while back. I just googled for the instructions.

[donpearson]

Or try the other app?
I think there is another one as well.

[mkhopper]

I'm seeing this error as well when using the Android app.

Do you see the error across the board or only when entering certain folders?

I've determined that my issue is due to characters in file names that the application can't handle.

Example:
I have a folder named "DJ Tiësto" Subsonic doesn't like the 'ë' and is using the coverall unicode replacement character � instead. In the web source code, this is shown as "\uFFFD" and the web application seems to be able to read this folder and play files with no problem. The Android app however can't handle these characters at all.

Another example:
Suzanne Vega - 99.9 Fº

The web app replaces the degree character with � but Android can't read it.

Apparently, any character found in the extended table of the standard ascii chart are replaced and they're not parsing to Android correctly.

Info about the unicode replacement character:
http://en.wikipedia.org/wiki/Specials_(Unicode_block)

If you're seeing this error immediately upon connecting to your local server, I'd check to see if you have any files with extended characters in your root music folder. If so, this would prevent Subsonic from loading anything at all.

[piethein]

mkhopper, is your server set up for unicode? This topic might help you.

[eazolan]

If you are using an Android phone why are you using the wap?
Why not download the free subsonic app?

I am using the free subsonic app. That's what the wap is for. You use the wap address in the free subsonic app to connect to the server.

Anyway. I've tried the URL with and without the wap. I was just updated to Android 2.2 last night and I still can't connect to my subsonic server over my phone.

It works fine when I bring up the web page at work. It works fine when I bring up the web page in the android browser.

The free android app does not work. And yes, I've donated to subsonic.