Cannot get to Subsonic from outside on a Netgear ReadyNAS

[MutantPixel]

I've installed the Subsonic extension application to my Netgear ReadyNAS server and I can get it to work perfectly inside my house, but outside I cannot. I've poured over the IP settings and I'm almost positive I have the port forwarding and such set up properly, but still it doesn't work and my 30 day trial is about to expire. The only thing I can guess now is that my ISP (AT&T) is blocking port 4040 (??) I cannot for the life of me figure out how to change the port in Subsonic in the ReadyNAS, anyone have some ideas that could help out, I'd really super appreciate it. Thanks.

[alphawave7]

The ReadyNas needs a fixed IP. In the router settings, use the fixed IP as your source for opening 4040...tcp. Test with canyouseeme.org until it is working on 4040..then test with your public IP:port and then your subsonic.org addy.

[MutantPixel]

I have assigned a static IP to the ReadyNAS. Are you suggesting that by changing it to a different Static IP that is may work?

[alphawave7]

I have assigned a static IP to the ReadyNAS. Are you suggesting that by changing it to a different Static IP that is may work?

Negative. Does canyouseeme.org report 4040 as open?

[MutantPixel]

Thank you for the help Alphawave. I'm not at home right now so I cannot check for certain, but I'm pretty sure canyouseeme reported that the connection had timed out.

[GJ51]

Most problems are due to improper setup on the router. Setting a fixed internal ip address for the server and proper port forwarding rules on the router are essential for long term stability.

Never use port 80 or 443 - ISP's often use or block them and these are also the default ports on WHS for the remote login page. 8080,8081, work fine. 808X always works. I've seen others use different port numbers that have caused install failures.

READ: http://monroeworld.com/android/subsonic/ This is the Windows tutorial but most of the concepts apply to any setup. Specific setup instructions for other Operating Systems are available in the Tutorials section. http://forum.subsonic.org/forum/viewforum.php?f=6 and on the Subsonic website at http://www.subsonic.org/pages/installation.jsp

In Subsonic Settings/Network - UNCHECK " Automatically configure your router to allow incoming connections to Subsonic (using UPnP or NAT-PMP port forwarding)." make sure to hit the SAVE button, you may have to scroll down to see it depending on your screen size. UPnP or Plug & Pray works sometimes, but not very often and you're better off learning what's going on anyway. You're dipping your toe into the network mgmt. thing anyway, might as well learn what's going on as home networks don't get simpler as time goes on. As your network gets more complex, you're going to have to learn this stuff! No time like the present.

Manually assign a fixed intenal IP and static route to your server at the upper end of the address range of the router, out of the way of DHCP, e.g. 192.168.1.254

Set up your router manually. uPNP might work, but most often it doesn't. Learing how to do it will be a skill you'll love having as your network grows.

Check the Subsonic Control Panel to make sure it's using the right port you're going to use. I typically use 8080 - 440, 8081 - 441, etc.

Set up port forwarding in your router to direct traffic on the selected port to your server. Consult your router documentation to do this, they are all a bit different.

Learn your external IP address assigned by your ISP. Go to http://www.canyouseeme.org/ enter your SS port number and click the Check box to be sure the Subsonic port is open.

Test your setup by entering your external IP:port# to see if it connects. e.g. http://98.117.185.5:8084/ If it works, you're good to go.

[MutantPixel]

Check the Subsonic Control Panel to make sure it's using the right port you're going to use. I typically use 8080 - 440, 8081 - 441, etc.

Thanks much guys, I do appreciate the help. I've been at this now for a couple weeks. I'm fairly adept at the networking stuff, and I'm virtually certain all is set right. All my troubleshooting points at the port being blocked. What I need to know is where is this control panel for Subsonic on the Netgear ReadyNAS so I can change the port? There's got to be some way to change it, I just can't find it. Thanks-