No stats at all :(

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No stats at all :(

Postby Atticus » Mon Oct 24, 2011 6:03 am

Hello! Wonderful product. Something that's been bugging the heck outta me forever now but i'm just now finally getting around to asking is -- why do none of my stats show up at all?

Currently I have no way to look up when user's have logged in, none of the charts show nada zilch it sucks. Everything works great but the stats.

I'm running Windows 7 64bit, Subsonic 4.5. Please let me know what information you'll need :) Thanks!
Atticus
 
Posts: 2
Joined: Mon Oct 24, 2011 5:56 am

Re: No stats at all :(

Postby BKKKPewsey » Mon Oct 24, 2011 12:06 pm

Check your memory limit and used memory in the control panel - too low a java memory allocation can cause problems like this.
:mrgreen:
Everyone is entitled to be stupid, Image but some abuse the privilege!

Due to the confusion from too many genres of music, we have decided to put both country music and rap music into the genre of Crap music.
User avatar
BKKKPewsey
 
Posts: 2080
Joined: Mon May 23, 2011 12:16 pm
Location: United Kingdom

Re: No stats at all :(

Postby Atticus » Tue Oct 25, 2011 6:38 am

You know I logged in today and actually saw ONE statistic from one video that was played. Are all statistics reset daily and if so anyway to keep a running statistics going?
Atticus
 
Posts: 2
Joined: Mon Oct 24, 2011 5:56 am

Re: No stats at all :(

Postby BKKKPewsey » Tue Oct 25, 2011 10:37 am

By stats do mean the charts shown under home screen / users or the status tab?
The home/user info is not deleted e.g. I still have an entry for a user who hasn't logged in for over 2 months.
The status page only shows info for the currently playing file.
:mrgreen:
Everyone is entitled to be stupid, Image but some abuse the privilege!

Due to the confusion from too many genres of music, we have decided to put both country music and rap music into the genre of Crap music.
User avatar
BKKKPewsey
 
Posts: 2080
Joined: Mon May 23, 2011 12:16 pm
Location: United Kingdom


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