Webpage Error. Subsonic Version 4.5 (build 2385)

[WildWalker]

Subsonic Version 4.5 (build 2385) - August 11, 2011.

I only upgraded from my previous version around a week ago, and have just started to notice this error.

Sorry if this is vague, but I get an error when I login (using either IE8/9 or Chrome) that says 'Error' thats it.

The only thing that seems amiss is that I get no icon for the chat messages box on the right of the screen, and even though other users are playing music, I can't see what they are playing. If a user types a message, I do see it. I do get missing cover art sometimes when the page refreshes.

Subsonic.log does not have any events for this Error.

I get this error whether I am external on internal to the Subsonic server.

Music plays fine.

Any help greatly appreciated.
Alan Walker.

[BKKKPewsey]

I am not sure what causes it but I find deleting the jetty cache and the browser cache gets rid of it

[WildWalker]

Thanks Pewsey,

I restarted Subsonic from the Subsonic Server app, and that seemed to clear it!

Maybe that does purge some cache somewhere?

Thanks,
Alan.

[lovebags]

I've had this exact same error occur sporadically on firefox, safari & chrome across the last few versions of subsonic running on both Mac and PC platforms. Restarting the server seems to clear the error until after it while it re-appears. Seems to occur after the server has had a lot of activity, a mysterious glitch.

[ytechie]

I think it's related to the player showing wrong user problem. (viewtopic.php?f=2&t=7837)

I've seen the error at the same time that I've seen the user mismatch problem.

[lovebags]

Ah yes could be related as whenever the 'error' pop has occurred, the right hand side 'now playing' panel goes blank. At least now I'm running Subsonic on Windows I only have to restart the service rather than reboot the machine when it was on MacOSX. I wonder with having up to about 400 users it causes it to happen more often or it's caused by something else. Either way it's just something I have to monitor every few days and deal with as it happens.

[GJ51]

I was seeing the same issue on my servers after recent MS updates. Updating to the latest java version cleared up the problem for me.

[ytechie]

I covered the user mismatch issue in (what I think) was great detail. It can get very complicated, especially without a demonstration. It has to do with the cookies, and the more users you have, the higher the chance of a user mismatch occurrence.

[jdubso]

I am not sure what causes it but I find deleting the jetty cache and the browser cache gets rid of it

This works for me also.

I was seeing the same issue on my servers after recent MS updates. Updating to the latest java version cleared up the problem for me.

I will try this.