Trial period over? [Resolved]

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Trial period over? [Resolved]

Postby warpkari » Tue Mar 06, 2012 8:58 am

Hi, I had donated and used my license key to activate the subsonic server. Seems like the license info is lost every time I restart my computer or so. Every day I get the 'trial period server is over' error message when using the Android app. Then I paste the license again in the server web interface and it starts working again. It's getting annoying because I have to do this every day, or every time I restart my computer. Any help with this issue please ? Thanks :)
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Re: Trial period over?

Postby BKKKPewsey » Thu Mar 08, 2012 12:01 pm

See viewtopic.php?f=2&t=9148#p38633
May be the same problem.

:mrgreen:
Everyone is entitled to be stupid, Image but some abuse the privilege!

Due to the confusion from too many genres of music, we have decided to put both country music and rap music into the genre of Crap music.
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Re: Trial period over?

Postby warpkari » Fri Mar 16, 2012 7:43 pm

Hi, thanks but unfortunately the subsonic server still seems to be 'forgetting' that I actually entered a license code, so I cannot use the mobile client because it tells me that the trial has expired.

If I go to the 'About' section of the web interface I see this in the log:

[3/16/12 8:35:58 PM CET] INFO RESTRequestParameterProcessingFilter REST access for client 'android' has expired.
[3/16/12 8:35:58 PM CET] INFO RESTRequestParameterProcessingFilter Authentication failed for user kari

Then I enter the key again, go to the Settings -> Network section and it looks like it also forgets the Internet name that I had chosen previously.

After I provide the chosen Internet name again and press Save, then it shows this in the log:

[3/16/12 8:39:17 PM CET] ERROR SettingsService Unable to write to property file.

Then I would be able to log in using the mobile client.

The error 'Unable to write to property file' probably shows that the settings are indeed not being saved, so probably that's why after restarting my PC I'm not able to log in with mobile client.

Any way to resolve this issue?

Thanks!
warpkari
 
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Re: Trial period over?

Postby BKKKPewsey » Sat Mar 17, 2012 1:29 am

Yes it looks like a permissions problem - what OS are you running SS on?

:mrgreen:
Everyone is entitled to be stupid, Image but some abuse the privilege!

Due to the confusion from too many genres of music, we have decided to put both country music and rap music into the genre of Crap music.
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Re: Trial period over?

Postby warpkari » Sat Mar 17, 2012 9:17 am

Win7
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Re: Trial period over?

Postby BKKKPewsey » Sat Mar 17, 2012 2:00 pm

Try stopping SS and then renaming the subsonic.properties file to subsonic.properties.old (just in case) and restarting SS.
This should create a new subsonic.properties file.
If you open that file with a text editor you should see your licence details.
:mrgreen:
Everyone is entitled to be stupid, Image but some abuse the privilege!

Due to the confusion from too many genres of music, we have decided to put both country music and rap music into the genre of Crap music.
User avatar
BKKKPewsey
 
Posts: 2080
Joined: Mon May 23, 2011 12:16 pm
Location: United Kingdom

Re: Trial period over?

Postby Rovanion » Sun Mar 18, 2012 12:54 pm

Make sure that you aren't running two sessions of Subsonic at the same time. It might seem far fetched but two processes trying to read/write to the same file is bound to cause problems.
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Re: Trial period over?

Postby warpkari » Sun Mar 18, 2012 1:38 pm

Thanks for your help. A clean install seems to have resolved the issue. Cheers :)
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