Version 4.7 Upgrade Issue

[lavarocker]

Hello:

Upgraded fully functional 4.6 to 4.7 this evening and experiencing difficulties. Web interface reports the following:
HTTP ERROR: 404
NOT_FOUND
RequestURI=/index.view
Powered by Jetty://

Logs from c:\program files\subsonic\logs are attached.

Uninstalled 4.7 and reinstalled 4.6 with same result. Removed c:\subsonic and c:\program files\subsonic folders and reinstalled 4.6 with same result .

Please advise.

Thank you

[hakko]

Have you tried explicitly setting a port number (for example, 4040 or 8080)?

[lavarocker]

I had been running Subsonic on port 443 with https. I disabled https and tried the interface on port 80. Same result. Changed port number to 8080 and received same result. The service monitor displays green with no visible errors, I just cannot access the web interface to use the service .

Is index.view the default Subsonic page? If so the web interface indicates that it is missing. Something seriously broke during the upgrade and I can't go back to 4.6.

Thinking about trying to clean registry keys as strangely the problem persists with 4.6 now. I had no issues with 4.5 and 4.6 installs. Any other ideas?

Thank you

[bushman4]

I may be coming late to this party, but is everyone clearing out the WORK directories, WEBAPP/SUBSONIC directories (if they exist) and clearing their browser cache (or at least dong a force full refresh with ctrl-F5)?

Glenn

[lavarocker]

Yes, I cleared the local c:\subsonic and c:\program files\subsonic folders. Also removed a bunch of registry keys and still receiving same result.

Following is the subsonic-agent.log:

881 [main] INFO org.springframework.context.support.ClassPathXmlApplicationContext - Refreshing org.springframework.context.support.ClassPathXmlApplicationContext@c1b531: display name [org.springframework.context.support.ClassPathXmlApplicationContext@c1b531]; startup date [Thu Sep 27 18:24:35 GMT-10:00 2012]; root of context hierarchy
2053 [main] INFO org.springframework.beans.factory.xml.XmlBeanDefinitionReader - Loading XML bean definitions from class path resource [applicationContext-agent.xml]
9073 [main] INFO org.springframework.context.support.ClassPathXmlApplicationContext - Bean factory for application context [org.springframework.context.support.ClassPathXmlApplicationContext@c1b531]: org.springframework.beans.factory.support.DefaultListableBeanFactory@12f0999
9343 [main] INFO org.springframework.beans.factory.support.DefaultListableBeanFactory - Pre-instantiating singletons in org.springframework.beans.factory.support.DefaultListableBeanFactory@12f0999: defining beans [service,agent]; root of factory hierarchy
java.io.IOException: Failed to open http://localhost/. Error message: The system cannot find the file specified.

at sun.awt.windows.WDesktopPeer.ShellExecute(Unknown Source)
at sun.awt.windows.WDesktopPeer.browse(Unknown Source)
at java.awt.Desktop.browse(Unknown Source)
at net.sourceforge.subsonic.booter.agent.SubsonicAgent.openBrowser(SubsonicAgent.java:126)
at net.sourceforge.subsonic.booter.agent.TrayController$1.actionPerformed(TrayController.java:42)
at java.awt.MenuItem.processActionEvent(Unknown Source)
at java.awt.MenuItem.processEvent(Unknown Source)
at java.awt.MenuComponent.dispatchEventImpl(Unknown Source)
at java.awt.MenuComponent.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$000(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Can anyone tell me what the missing file referred above is?

Thanks

[hakko]

If you explicitly set to port number to say 4040, can you then browse to http://localhost:4040? (rather than just http://localhost)

[lavarocker]

Yes I have tried changing port numbers to no avail. Something in the installer is either broken, or a required external package is missing.

I've gone all the way back to the first installer I used version 4.5 and still have the same result.

[GJ51]

I know I'll probably get yelled at, but have you tried uninstalling Java and doing a fresh install of the latest version?