library statistics on left pane missing [Resolved]

[joris]

The library statistics on the left pane seem to be missing on one of my subsonic servers. I mean info like this:

5,002 artists
2,114 albums
45,502 songs
281.23 GB (~ 4,368 hours)

I am running this on a remote computer as a non-root user with a reverse proxy into an apache2 server. For this I followed mostly this guide http://sourceforge.net/apps/mediawiki/s ... n_prebuilt

Subsonic works great and this is not a big issue ofcourse, but I like fun facts and I just wonder why it is missing.

Any ideas?

[BKKKPewsey]

Does your search index work ok as the two are related ?
Have the statistics ever shown or just recently disappeared?
If search is ok trying changing themes and see if that brings the info back.

[joris]

Thanks for your response BKKKPewsey.

Search seems to work well, so I guess that is a good sign.
Statistics have never shown; but I have not been using subsonic for a very long time on this server, so I still hope they suddenly show up.
I tried some different themes but that made no difference.

I also use subsonic on my home server and the stats were there at the first run.

Let me know if there is something else I can check or try to get the stats working....

[BKKKPewsey]

I know I lost that info from my SS some time ago but I cannot remember what I did (if anything) to get them back or they just re-appeared on their own.
If I do remember I will post but someone else may have an idea

p.s what browser are you using as I find IE 9 can do some strange things with the SS web page.

[joris]

ah no I haven't even tried subsonic in IE 9...

Mostly using ubuntu/linux these days. So firefox and chromium are my main browsers. Both work very well.

Hope someone else comes up with an idea. I think that it could somehow be related to proxying subsonic in apache2, but I don't really understand why it would happen. I know very little about apache2 or Java...

[ytechie]

Yea. I can't use IE9 after my mods. And I won't go as far to cave in to IE9's weirdly odd, and oddly weird needs and demands!

[joris]

He after a restart of subsonic the stats just appeared!

No idea what did the trick. I had some duplicate folders for the same artist that were tagged slightly different. For example a folder that was named El-P and another folder that was named EL-P. For some reason The El-P folder was not showing up on subsonic. I have a large library so somehow these skipped my attention. Maybe correcting these made the stats appear. But that is just a guess....

[lars mars]

same prob here (ss4.6)... the server stats in the left panel are sometimes there, but mostly not. is always like a: Yeah, must be x-mas again - I get some overall stats!!!

its not a major issue, but kind of annoying.

[lars mars]

Yea. I can't use IE9 after my mods. And I won't go as far to cave in to IE9's weirdly odd, and oddly weird needs and demands!

i hear you, but like your mods and tweaks . since i dont use ie all is goodish......

L

[lars mars]

I know I lost that info from my SS some time ago but I cannot remember what I did (if anything) to get them back or they just re-appeared on their own.
If I do remember I will post but someone else may have an idea

p.s what browser are you using as I find IE 9 can do some strange things with the SS web page.

sounds like here, sometimes they are gone for weeks and than they are just back for weeks..... very weird behavior. i dont even know where to start and looking for the solution.