Resolved: Cant customize my premium features

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Resolved: Cant customize my premium features

Postby dailydead » Sat Feb 09, 2013 2:48 pm

I donated money under my wifes paypal account and activated my account under my login using her email and license number and subsonic will not let me set up my premium features so i can stream from my phone. I figured that it would not matter what paypal account i used but apparently it does. I have emailed subsonic 3 times and yet to get a response so Im stumped and don't know what to do. I don't feel I should have to donate more money to activate my account and get it working correctly. Any help would be appreciated and thanks for the help.
Last edited by dailydead on Sat Feb 09, 2013 4:05 pm, edited 1 time in total.
dailydead
 
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Re: Paypal used and cant customize my premium features

Postby dailydead » Sat Feb 09, 2013 3:19 pm

So anyway to switch emails after you register subsonic under one email and want it switched to another?
dailydead
 
Posts: 7
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Re: Paypal used and cant customize my premium features

Postby dailydead » Sat Feb 09, 2013 3:28 pm

Ive emailed Sindre and im'd him, does he get back to you because i don't feel i should have to donate again to get my account to work. I need some help please, my wife is about ready to deliver our baby and this has me all stressed out. Thanks
dailydead
 
Posts: 7
Joined: Sat Feb 09, 2013 2:41 pm

Re: Paypal money donated and cant customize my premium featu

Postby alphawave7 » Sat Feb 09, 2013 6:59 pm

AFAIK, the server needs the email address and the registration code sent to your email, and that is it!

edit: Did the registration 'take' on the server? The donation link should be missing in the upper right...
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Re: Paypal money donated and cant customize my premium featu

Postby dailydead » Sun Feb 10, 2013 1:04 am

alphawave7 wrote:AFAIK, the server needs the email address and the registration code sent to your email, and that is it!

edit: Did the registration 'take' on the server? The donation link should be missing in the upper right...


The donation thing is gone but I guess my question is how do I know if I the premium features are activated because I am trying to activate my own subsonic personal server address and it wont let me
dailydead
 
Posts: 7
Joined: Sat Feb 09, 2013 2:41 pm

Re: Paypal money donated and cant customize my premium featu

Postby alphawave7 » Sun Feb 10, 2013 1:08 am

dailydead wrote:
alphawave7 wrote:AFAIK, the server needs the email address and the registration code sent to your email, and that is it!

edit: Did the registration 'take' on the server? The donation link should be missing in the upper right...


The donation thing is gone but I guess my question is how do I know if I the premium features are activated because I am trying to activate my own subsonic personal server address and it wont let me


There are several steps to ensure your address works correctly; namely, the server needs a static IP address, and the port Subsonic is serving on (default 4040 is fine) needs to be opened on your router. A tutorial for Windows exists here:
viewtopic.php?f=6&t=4867
Ask for help if you still need it! Good luck! :)
alphawave7
 
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