Service Not Starting With Windows 7

[Nikonerik]

After a clean install of Windows 7 and SS/MC . . .

Subsonic service does not start when Windows starts.

Startup Folder contains a shortcut that points to subsonic-agent.exe

In Services control panel: Subsonic is set to Automatic

Please advise.

Thanks!

[Nikonerik]

Really?

No suggestions??

[bushman4]

What does the event viewer say?

Does it start if you manually start it?

Glenn

[Nikonerik]

Now that you mention it, I haven't looked at the event viewer. I will tonight. It only seems to work if I click on Start>Subsonic>System Tray Icon.

[Nikonerik]

Here's what I could find in the event viewer:

Cab Id: 0

Problem signature:
P1: subsonic-agent.exe
P2: 0.0.0.0
P3: subsonic-agent.exe
P4: unknown
P5: unknown
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:\Users\. . . .\AppData\Local\Temp\{e87735f3-4892-4f40-bec6-b758cba04fed}\appcompat.txt
C:\Users\. . . .\AppData\Local\Temp\TabC2D1.tmp

These files may be available here:
C:\Users\. . . .\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_subsonic-agent.e_ed19e387dd9df3c1d216a4e7a5f80b659de14b_13f2ce36

Analysis symbol:
Rechecking for solution: 0
Report Id: 3af4fdc7-7b06-11e2-8521-c8600073291c
Report Status: 0



Service Control Manager:
The Subsonic service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

[GJ51]

I haven't used the standard Windows install for some time now, but isn't there a setting somewhere on the services panel that allow you to check a box that says something about allowing the service to interact with the desktop?

Just a hunch ...

http://technet.microsoft.com/en-us/libr ... 39(v=ws.10).aspx

[Nikonerik]

Yes, I looked into that. It was checked all along.

[GJ51]

Then the most likely explabation is that the registry entry isn't configured properly to allow the service to interact. The easiest fix is probably to just do a clean reinstall.

I'd uninstall all Java instances and Subsonic through Conrol panel/Programs and Setting, delete the C:\Subsonic directory if you don't have a lot of history yet, and then reinstall the latest Java and Subsonic.

If you already have a lot of users and history, you can try it without deleting C:\Subsonic, or making a backup to try and restore later.

[Nikonerik]

I have already performed a reinstall. Problem persists.

I'd like to try and repair the registry settings.

This new behavior with Subsonic follows a fresh install of Windows 7 on a SSD drive. So the OS is clean and updated. Java is current too.

(sigh)

[BKKKPewsey]

Have a look in the registry HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Subsonic
The Start parameter should have a value (Dword) of 2.
Also check any other ControlSets you may have.

[Nikonerik]

Have a look in the registry HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Subsonic
The Start parameter should have a value (Dword) of 2.
Also check any other ControlSets you may have.

I don't know what you mean by check any other ControlSets . . .

[BKKKPewsey]

I don't know what you mean by check any other ControlSets . . .

http://support.microsoft.com/kb/100010