cover art not displaying properly

[jeggosh]

Problem Description: Cover Art not displaying prperly
Troubleshooting Steps: I have tried different browsers and applications.
Playback Application and version: webplayer, periscope player 1.6 and Isub 3.1
Subsonic Version: 4.8.3434
Server Version: (copy/paste from the "About" screen in the Subsonic Web Interface)
Hardware Platform: Windows 7 & 8
Java Memory Limit: 500
Problem Filename: multiple
Output from ffmpeg -i: (If you open a command prompt and type 'ffmpeg -i <filename>' what is the output? Ideally put this in a "code" block)
Last ten log file lines:
[5/31/13 9:38:06 AM EDT] INFO MediaScannerService Scanned media library with 182779 entries.
[5/31/13 9:38:06 AM EDT] INFO MediaScannerService Marking non-present files.
[5/31/13 9:38:15 AM EDT] INFO MediaScannerService Marking non-present artists.
[5/31/13 9:38:15 AM EDT] INFO MediaScannerService Marking non-present albums.
[5/31/13 9:38:15 AM EDT] INFO MediaScannerService Completed media library scan.
[5/31/13 9:38:18 AM EDT] INFO PlaylistService Starting playlist import.
[5/31/13 9:38:18 AM EDT] INFO PlaylistService Completed playlist import.
[5/31/13 9:38:18 AM EDT] INFO PlaylistService Starting playlist statistics update.
[5/31/13 9:38:46 AM EDT] INFO PlaylistService Completed playlist statistics update.
[5/31/13 9:39:51 AM EDT] INFO PlayQueueInputStream jason listening to "Red Roses For Me\10 - Dingle Regatta (Traditional).mp3"
[5/31/13 9:39:51 AM EDT] DEBUG TranscodeInputStream Starting transcoder: [c:\subsonic\transcode\ffmpeg] [-i] [e:\music\The Pogues\Red Roses For Me\10 - Dingle Regatta (Traditional).mp3] [-ab] [192k] [-v] [0] [-f] [mp3] [-]
[5/31/13 9:40:03 AM EDT] WARN RESTFilter Error in REST API: Closed
[5/31/13 9:44:28 AM EDT] WARN CoverArtController Failed to create thumbnail for e:\music\Die Schallplattenpolizei\Maximum Summer\folder.jpg
[5/31/13 9:49:36 AM EDT] INFO NetworkService Successfully forwarding port 8080.
[5/31/13 9:55:11 AM EDT] INFO PlayerDao Created player 30.



So, cover art displays fine locally in musicbee however, when I try to access it through subsonic it displays improperly:
exhibit A:

cover_art.jpg

if I zoom in via the web player it displays properly:
exhibit B:

zoom_cover_art.jpg

the log contains a different file but the display issue is the same with htis one.

I have tried:
downloading different art via web
using the "change art" through the web player which completes without error
cleaning up the database
re-scanning the library
none of this seems to work.

if I am missing anything or went about this the wrong way, I apologize and TIA for any help

[somercamb]

I have been having the same issue for some time now. ANy fixes out there? Cover art does not show up on web app or android app (dsub)

[strontjonk]

I have a similar problem; not understanding where the problem comes from nor how to solve this.
I removed the thumbnails manually and let SubSonic rerender the image. However, with the same result.

It appears to be with the same albums when rerendering the complete library, but only a few albums (1-2%).
Was there any update on this problem?

EDIT: I found this related post: http://forum.subsonic.org/forum/viewtopic.php?f=2&t=3382