Can't install subsonic

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Re: Can't install subsonic

Postby GJ51 » Mon Jul 22, 2013 4:10 am

That's a possibility, but I don't recall ever having to do that in the past. I'll do a Windows install on one of my servers just to see if I can reproduce what he's running into, but it would be a first out of the hundreds of times I've installed Subsonic. I'm pretty sure we're overlooking something simple that hasn't been thought of yet - or there's another factor the OP has overlooked.

EDIT: I just did a test install of the Windows installer on Server 2012. Absolutely smooth install, without any need to use "Run as Administrator" to execute the installer. I don't think I've ever run the 4.8 Windows installer before, but it went the same as all my other Subsonic Windows installs. nothing unusual other than the hassles of using the Server browser to do the install which has to be reconfigured to get around all the security setting on the default server browser.

He either has hardware issues or isn't telling us about something else that is interfering with the installation process. Installing Subsonic on a clean Windows machine is as simple as I've described it. Install Java, install flash, install Subsonic. Heck, you don't even need Flash until you're ready to do som playback and if your just setting it up on a server you don't even need Flash - you just wouldn't be able to play anything directly on the server. You really only need to have flash on workstations that you use to connect to the server.

Something's wrong here - but it's not Subsonic's fault.
Last edited by GJ51 on Mon Jul 22, 2013 4:36 am, edited 1 time in total.
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Re: Can't install subsonic

Postby alphawave7 » Mon Jul 22, 2013 4:26 am

Agreed..I'd suspect we've got dozens/hundreds (thousands?) of Win 7 installs among us and I don't recall it running into this issue. For shitsngiggles I'd also run Memtest86 on the RAM, for good measure:
http://www.memtest86.com/download.htm
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Re: Can't install subsonic

Postby GJ51 » Mon Jul 22, 2013 4:37 am

I'm inclined to agree ...
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Re: Can't install subsonic

Postby Musick » Mon Jul 22, 2013 7:51 am

I really appreciate your help, gents! :) I am just as clueless as you guys at the moment. And I hate it when things don't work properly on my computer :P

There hasn't really been any hardware changes either since the last time I did a working installation. Only thing I can think of is a new usb wireless adapter, but I can't see how that would effect anything. But I can try to unplug it, just in case. Will also try the memory test when I get home from work.

Also... it seems to be installed (edit: subsonic that is), dunno if all files where copied or not, but when I restart computer and it tries to run subsonic-service on startup, I get the same error message as I get during installation. Some BEX error and then the program is forced to close down. I can't think of any additional information for you. I have tried to install it a billion times now (also with admin privileges). Could be, as you said, hardware issues.

I'm not the biggest computer whiz, but I usually get things to work. This is frustrating :(
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Re: Can't install subsonic

Postby BKKKPewsey » Mon Jul 22, 2013 2:25 pm

Try using an earlier SS version or a mod aka Madevil's Madsonic mod. It shouldn't make any difference but like you running out of ideas :?
No consolation to you but I installed SS4.8 last week on my lappie (Win 7 64bit) with no drama at all.
I will be very surprised if its a hardware issue as that rarely effects just one program (Graphics drivers and high end games being the exception)
I would also check the services.msc and see exactly what you have running - especially the non Microsoft processes


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Re: Can't install subsonic

Postby GJ51 » Mon Jul 22, 2013 3:57 pm

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Re: Can't install subsonic

Postby Musick » Mon Jul 22, 2013 7:14 pm

@GJ51: This was suggested in an earlier post, but it did not work :cry:
Problem is that subsonic-service.exe and all that jazz is depended on DEP, so it's not possible to add it to the exclusion list. At least I have not figured out how to do that. Only thing I was able to add there was the installer, but that didn't help...

@BKKKPewsey: I tried Madsonic with the same results. Then I jumped straight to 4.6, and guess what! It installed flawlessly. God damn... And do I dare to upgrade to 4.7? Are there any neat features I'm missing out on? I'm sitting here with mixed feelings now. So happy that I got it running, so annoyed that I have NO clue what cause the problem with 4.8!

Yeah, and I also installed 4.8 on and old, shitty laptop that has been gathering dust for half a year now. Worked perfectly. I just updated Java and installed subsonic in the same run. WHYYYYY!!! :evil:

Also, is there some maximum recommended size for a mp3 library? Without the risk of the program hanging when trying to update it, or remove stuff. That's why I uninstalled the last time! Moved stuff around then was unable to update nor remove.
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Re: Can't install subsonic

Postby GJ51 » Mon Jul 22, 2013 7:36 pm

Strangest thing I've ever heard of ... I'm now wondering if there's a security setting in the bios of the pc that won't take the install. As you've demonstrated to yourself, it works fine on an old laptop. I think we have one user who actually found the limit to be 1.5 million tracks.

Updating, scanning and all that kind of stuff varies inversely with the power of the hardware platform. i.e. the more powerful the hardware - the less time it takes for those tasks.

Don't even think about video without some reasonably good cpu power, preferably at least a quad core.
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Re: Can't install subsonic

Postby Musick » Mon Jul 22, 2013 8:06 pm

1.5 million :D No worries just yet then!

It think it's pretty weird too. Do you know of anything I could be looking for in the bios? Also, what are the major difference between 4.6 and 4.8? Or even 4.7?

Anyways... thanks for all your help, guys! Really appreciate it! :)
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Re: Can't install subsonic

Postby GJ51 » Mon Jul 22, 2013 11:21 pm

I think there are some bios versions with data execution protection parameters that can be toggled in the bios. Not common, but I have seen it.
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