Can't connect remotely

[JazzCollector]

Greetings,

I am a new user having recently found Subsonic. I set it up on my home PC running Windows and let it automatically configure the router for port forwarding and it says that it was successful. I installed the Subsonic Android application on my phone and tablet and both work just fine as long as I am in my home connected to the same router. If I am at work or on my phone remotely, it cannot connect. In other words, if I go to my-chosen-sub-domain.subsonic.org (or the actual IP address), it just sits there and fails to connect, but at home and connected to the same router it works like a champ.

I realize that I am not providing information on my router, etc., and if that is necessary, I can do that. I am not using any other software or port-forwarding settings that would conflict, etc. I am a Fairpoint customer in New England and my router is whatever they hand out when they install DSL service.

I love this software and I want to be able to listen to music at work from my home computer.

Thanks for any help.

[mitrailer]

Find your router in this list (http://portforward.com/english/applications/port_forwarding/Subsonic/) and follow the walk-trough to open the ports subsonic needs

[kazrim]

I am also new to all of this and also having major problems getting to connect remotely despite following every advice I can find. Connecting whilst on the home network is fine but cannot log in from anywhere else. I have tried to change the port forwarding settings closely following the above link as suggested but I get the following message on my bt hh5 when I add the new game/application and apply:

Conflict

The game or application you’ve selected conflicts with an application () you’ve already assigned to another device.

Please remove the other application or select the same device.


I also get the message on the subsonic app on my android phone that wrong user/password when I try and connect from anywhere but home.

Please can someone help. Any help will be gratefully received