Recently Added Album Art not showing up

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Recently Added Album Art not showing up

Postby wdpaynter » Fri Feb 13, 2015 6:55 pm

The last several albums I've added to my collection do not show album art in the web subsonic interface. Some of them show up on my iPhone (iSub app), and some even show in web Subsonic page if I click on the album to see it individually. I'm not sure how long they've been missing, but the oldest of these particular albums was added almost a year ago. The latest added was just last week. It is only (7) album covers, but I'm going to add many more and want to figure this out beforehand.

I just recently upgraded to Subsonic 5.1 last week, so that might be the culprit. All of these albums' artwork show up fine in all other players/software (iPhone, Mediamonkey, etc.). I have a large collection, but none of the albums older then these have any issues. I've attached a screenshot.

Any help would be greatly appreciated!
Bill P
wdpaynter
 
Posts: 44
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Re: Recently Added Album Art not showing up

Postby wdpaynter » Fri Feb 13, 2015 7:19 pm

I've added a new album and did a manual scan to test the artwork thing out. Now the new artist shows up on the list/tree, but the album is not present. Something weird is going on.

If anyone knows how to fix, please help!
Thanks
Bill P
wdpaynter
 
Posts: 44
Joined: Mon Apr 26, 2010 9:14 pm

Re: Recently Added Album Art not showing up

Postby mkatulski » Fri Feb 20, 2015 4:56 am

I'm having the same issue too. It seems as though random albums in my collection are displaying cover art improperly. It looks pixelated or white, but when you select it to zoom in, it looks fine. The app on my phone displays it like this also. I have zero issues with my other music players and servers. This is very frustrating because I really enjoy Subsonic. If this can't be fixed, it could be a deal breaker for me.
mkatulski
 
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Re: Recently Added Album Art not showing up

Postby wdpaynter » Fri Feb 20, 2015 12:15 pm

I fixed my problem. My issue was due to incorrect permissions in Windows 7 for the network location/folder/drive where my music is stored. Take a look at yours. If you need help, let me know.

Thanks
Bill P
wdpaynter
 
Posts: 44
Joined: Mon Apr 26, 2010 9:14 pm

Re: Recently Added Album Art not showing up

Postby mkatulski » Sat Feb 21, 2015 5:37 am

I'm not sure what permissions I need to change, since I've never had an issue with prior versions of Subsonic.
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Re: Recently Added Album Art not showing up

Postby wdpaynter » Sat Feb 21, 2015 12:33 pm

mkatulski wrote:I'm not sure what permissions I need to change, since I've never had an issue with prior versions of Subsonic.


I wasn't having any issues prior either.

I'm by no means an expert, but go to the folder where you store your music, right click, find the Security tab. Then you may need to add "Everyone" and make certain they have Read permissions at least.

If you are unfamiliar with permissions, I would research first. I can give you step by step for what I did if you can't figure it out. But, I cannot guarantee results and/or any issues you might have.

Let me know.
BP
wdpaynter
 
Posts: 44
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Re: Recently Added Album Art not showing up

Postby mkatulski » Mon Feb 23, 2015 12:59 am

It didn't work.
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Re: Recently Added Album Art not showing up

Postby wdpaynter » Mon Feb 23, 2015 1:45 am

mkatulski wrote:It didn't work.


I'm not sure then, sorry
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