Can't Update Past 5.3/6.0 breaks playback for certain albums

[benjmiller]

Hello,

I am having a really odd issue with the latest version of Subsonic. I am a long time premium Subsonic user and have never experienced issues updating. However, I haven't been able to update to 6.0 since it was released. I should clarify that the update runs just fine and seems to do the trick, however certain albums just simply don't play. And there really isn't a clear pattern. Some Snoop Dogg works some don't. Again this isn't individual tracks, this is complete albums that don't play. It should be noted that downgrading to 5.3 fixes everything. Did they make some changes in the way Subsonic indexes music or something in 6.0? The reason I am asking is because I have a Mac with ExFat formatted drives for Subsonic. Not sure if that matters but I haven't had issues before with my setup.

Lastly I have tried everything I could think of to trick this into working, including upgrades, fresh installs, etc.

Any help would be appreciated.

Thanks,

Ben

<-------------------------Subsonic Help Request---------------------->
Problem Description: updating to 6.0 breaks playback for certain albums
Troubleshooting Steps: I tried all of the standard troubleshooting methods including fresh installs, normal upgrades, etc
Playback Application and version: (The end application that you are using to stream from Subsonic)
Subsonic Version: 6.0 (build a7857c) – April 30, 2016
Server Version: 6.0 (build a7857c) – April 30, 2016
Hardware Platform: Mac osSierra
Java Memory Limit: 150
Problem Filename: Certain albums top to bottom don't work in 6.0, not individual tracks
Output from ffmpeg -i: ffmpeg command not found
<-------------------------Subsonic Help Request---------------------->

1/21/17 10:50:40 AM CST] INFO MediaScannerService Completed media library scan.
[1/21/17 10:50:41 AM CST] INFO PlaylistService Starting playlist import.
[1/21/17 10:50:41 AM CST] INFO PlaylistService Completed playlist import.
[1/21/17 10:51:36 AM CST] INFO CoverArtController Created thumbnail cache /Library/Application Support/Subsonic/thumbs/160
[1/21/17 10:51:41 AM CST] INFO CoverArtController Created thumbnail cache /Library/Application Support/Subsonic/thumbs/80
[1/21/17 10:51:41 AM CST] INFO CoverArtController Created thumbnail cache /Library/Application Support/Subsonic/thumbs/110
[1/21/17 10:51:48 AM CST] INFO TranscodeInputStream Starting transcoder: /Library/Application Support/Subsonic/transcode/ffmpeg -i /Volumes/NASHVILLE/MUSIC/FLAC/Various Artists/Mortal Kombat - More Kombat/01.01-It Has Begun.flac -map 0:0 -b:a 320k -v 0 -f mp3 -
[1/21/17 10:51:48 AM CST] INFO CoverArtController Created thumbnail cache /Library/Application Support/Subsonic/thumbs/300
[1/21/17 10:51:49 AM CST] INFO TranscodeInputStream Starting transcoder: /Library/Application Support/Subsonic/transcode/ffmpeg -i /Volumes/NASHVILLE/MUSIC/FLAC/Jimmy Eat World/Chase This Light/01.01-Big Casino.flac -map 0:0 -b:a 320k -v 0 -f mp3 -
[1/21/17 10:51:51 AM CST] INFO CoverArtController Created thumbnail cache /Library/Application Support/Subsonic/thumbs/60
[1/21/17 10:51:58 AM CST] INFO TranscodeInputStream Starting transcoder: /Library/Application Support/Subsonic/transcode/ffmpeg -i /Volumes/NASHVILLE/MUSIC/FLAC/Snoop Dogg/The Doggfather/01.01-Intro.flac -map 0:0 -b:a 320k -v 0 -f mp3 -
[1/21/17 10:52:03 AM CST] INFO TranscodeInputStream Starting transcoder: /Library/Application Support/Subsonic/transcode/ffmpeg -i /Volumes/NASHVILLE/MUSIC/FLAC/Snoop Dogg/Doggystyle/01.01-Bathtub.flac -map 0:0 -b:a 320k -v 0 -f mp3 -

[toolman]

You could try to replace the 5.3versions of ffmpeg.exe and lame.exe in the transcode folder of version 6.
Also take a look at the transcoding settings to spot any difference between het configuration in Ss5.3 and Ss6.0.

[benjmiller]

You could try to replace the 5.3versions of ffmpeg.exe and lame.exe in the transcode folder of version 6.
Also take a look at the transcoding settings to spot any difference between het configuration in Ss5.3 and Ss6.0.

Thanks for the tip. Swapping my old ffmpeg from 5.3 worked like a champ!

[toolman]

OK. Thank you for letting us know that you've solved the problem.