[SOLVED] Video streams halting in Chrome

Need help? Post your questions here.

Moderator: moderators

[SOLVED] Video streams halting in Chrome

Postby kayzlot1 » Sun Feb 05, 2017 4:14 am

Hello,

My subsonic instance seems to be broken, in that when a user attempts to stream a video it halts after a certain amount of time. Sometimes it's mere seconds, other times it can be minutes or longer. I've tried restarting the service, it's got plenty of memory to run (2GB).

6.0 (build 830afc) – April 30, 2016

ffmpeg seems to crash and restart itself (at least, it keeps changing PIDs on the host system). Is that normal? If not I think the issue lies with ffmpeg. I tried replacing the one in C:\Subsonic\ffmpeg with the latest .exe from ffmpeg's site, but that did not make a difference.

Image
Image
Last edited by kayzlot1 on Mon Feb 13, 2017 5:19 am, edited 1 time in total.
kayzlot1
 
Posts: 24
Joined: Tue Feb 09, 2016 11:59 pm

Re: Video streams halting

Postby kayzlot1 » Thu Feb 09, 2017 1:33 am

This only seems to be an issue with Chrome (on multiple PCs). Firefox plays videos fine. I'm thinking it has something to do with flowplayer/HTML5.
kayzlot1
 
Posts: 24
Joined: Tue Feb 09, 2016 11:59 pm

Re: Video streams halting

Postby kayzlot1 » Thu Feb 09, 2017 1:45 am

Figured it out.

Solution:
In Chrome -> Type in URL bar -> chrome://flags
Find "Hardware-accelerated video decode" and DISABLE

Video now plays fine.

Very annoying that I have to relay this to all my users though.
kayzlot1
 
Posts: 24
Joined: Tue Feb 09, 2016 11:59 pm

Re: Video streams halting

Postby toolman » Fri Feb 10, 2017 12:12 am

Great that you have found a solution.
It seems that a lot of people have Issues with Chrome not streaming video correctly.
Coulsd you edit the title of your topic in [SOLVED] Video streams halting in Chrome ?
Or something similar?
Many users will be grateful for your solution.
toolman
 
Posts: 538
Joined: Fri Dec 11, 2009 4:18 pm
Location: Netherlands


Return to Help

Who is online

Users browsing this forum: No registered users and 33 guests